Quality Inn & Suites Union City - Atlanta South

Andy and the front desk staff really took care of us

Mr. Andy at the front desk was really nice

We arrive late at night. The hotel was clean, friendly very convenient to local area. Restaurants air-conditioning is cold. Water was hot.

I felt unsafe to stay in the room due to the condition I found the room in and the location of the hotel. A very unsafe neighborhood. I did not stay in the room. I ended up going to another hotel several miles away. The lamp shades were stained. The lamp on the night stand was stained, there were stains on the carpet, the bathtub had mildew, the toilet paper holder was falling out of the wall, there were stains on the walls. There were things that had been pulled off the walls, leaving holes that had been poorly patched. I chose this hotel because of the rating of 6.8 this is NOT a 6.8 hotel and not one that I would recommend.

The place had obviously been recently renovated, by *THE* lowest bidder. Other than that my stay was what I needed: a safe place to sleep with working A/C and blackout blinds. I even got the bonus of a very friendly staff.

It was pleasant and convenience for the occasion.

The room was dirty and the carpet made me have allergies and I didn’t have a good sleep and also the breakfast wasn’t good and I didn’t even eat it all

Absolutely horrible experience. They gave away the room I had booked and already paid for. Put me in a room with broken furniture, bed bugs, melted sockets in the walls, and a filthy restroom. Do NOT trust the pictures; the condition of the hotel is horrendous. I was assisted by Andy, who told me that he was not a manager and had no power to assisit me with a redund, but if I called back today that someone would. When I called today, I was told that Andy was in fact a manager is the only one able to get do a refund and that I would need to speak to him the next day. These people are liars and this was by far the worst hotel expeience that I have ever had.

The property smelled strongly of weed and cigarettes, despite being a smoke-free hotel. The room smelled like cigarettes for our entire stay and there were stains on the blankets. Other than that, the beds were comfortable and the staff was helpful. The bathroom was very clean.

The hot tub has cold, the pool was slimey, the pillows were flat, and service really sucked. Oh and the breakfast was nasty. Yogurt was expired, cereal was stale, and the milk was warm. Worse stay I have had in a very long time!