Lake Lawn Resort

We were disappointed in this well-known resort where my husband’s family used to vacation regularly. First, all of the front desk staff appeared to be trainees who weren’t quite sure what they were doing. We had paid extra for a room in the Lakeside Lodge which advertises “spectacular views” from its rooms. Well – most of our view was of a grassy hill; if we went 10 feet out from our cobweb-filled patio, we could just catch a glimpse of the lake. When we complained, we were told that they could move us to another room with a better view, but that it would cost us $70/night more. We pointed out that we had already paid extra for a room with a view, and after calling in another staff member (who was quick to tell us she wasn’t a manager), we got another room without paying extra, but it took about 40 minutes as we waited and waited for the staff to discuss this – behind closed doors. The new room was quite large, and had a lovely view out over the lake. But there was peeling paint and nails pops in the walls, as well as what appeared to be bird poop on the wall close to the sliding doors. There was no handle on the screen door and the door and screen were both filthy. Then we discovered that there were 2 very large deposits of bird poop out on the patio. Looking up we discovered a bird’s nest in the rafters, filled with eggs that hatched overnight. This pretty much made the patio unusable. In the big bathroom there was good counter space for toiletries and an adequate amount of towel bars/hooks, but the shampoo bottle was empty. Towels were OK, the bed linens were lovely. We never did get the floor fan we had requested at the time we made our reservation. The resort has beautiful grounds and a lovely setting on the lake, but the windows throughout were pretty grimy and needed a good washing. As for the restaurants – we were at the Lookout Bar twice – once for drinks and once for lunch. They were out of at least half of the beers on their draft menu and the hamburger was about the size of a small McDonald’s burger, and about 10 times the price. Service was a mixed bag – mediocre for drinks and pretty good for lunch. We had a lovely dinner at 1878 on the Lake, but our server had absolutely no idea how to open a wine bottle, nor how to pour from it once it was finally opened. All in all, it was a rather disappointing stay and we’ll probably look elsewhere next time we’re in the area.

Everything was perfect! Staff was very nice, from room to restaurant & bar all was great! Definitely will be booking again!

Beautiful outstanding resort. Rooms are big and clean. Plenty of dinning options. 1878 restaurant is the best restaurant around. The view is epic. A good to resort for our family.

The water was beautiful, Patio outside our room was cozy

Completely over priced , especially for one day. Not worth it, accommodations were absolutely MID at best. Will not be staying here again.

Never again

Great place to stay

When we first checked in, I had to call housekeeping right away because the toilet wasn't cleaned and there were dirty towels in the tub. The walls are thin enough to hear conversations in the next room and the air conditioner was quite loud and inconsistent. I didn't find the beds comfortable. The big highlights are the poolside rooms, view of the lake and nice staff.

Beautiful lake front views! Quiet golf course property by the lake. Excellent food and service at 1878 restaurant. Kristine and Conor took good care of us.

we booked this expecting a "resort experience". I realize it's not a 5 star resort, but the website showed things like ice cream at one of the cafes open until 10pm daily. with starbucks coffee a big selling pont. we left busy lake genva early since we thought we could grab an ice cream at the resort, but we find out when we get here the ice cream snack bar is only open until 11am and no other place to grab a slice of pizza, a coffee , or an icecream cone. so we went to the vending machine..warm sodas. we tried to salvage our dashed expectations by finding a nice adirindack on the lawn, since this is Lake Lawn resort. None on the lawn. Just a lone rocking chair, but when you are with a S. O. one chair is like no chairs. i guess we were supposed to bring our own? If half your services close on labor day and beyond, you should notify your customersin an email, and update your website to reflect this. the website tody still shows the cafe open unti 10p. so what we expected as a leisurely couple of days post high season of being able to sit by the lake and grab an afternoon coffee or ice cream is unavailable. so don't believe the website. also no housekeeping. when we tell them, no one cleaned our room, THAT'S when we sr ingformed housekeeping is only on the 3rd day of your stay. I thiught with expectstions mow st zero, it would be hard to go negative, but they did. that's fine they don't clean, but tell us so we don’t throw our towels on the floor thinking we'll get new ones. Oh, the starbucks that is part of the cafe only has limited milk products. this might seem petty, but it's resort. their business is providing services. and no attempt was made to remedy any of this. It might be a great place in the summer, but our experience was definitely lackjng.