Extended Stay America Select Suites - Fayetteville - Springdale

They curtains were stained the sheets where stained the bed is sooo soo hard ! but it was clean other than that staff was very nice !

The hotel is very outdated. It had a lingering smell and our window wouldn't close completely. The carpet was filthy and at about 11:00 p.m. the front desk was closed completely.

Hotel had no ice, no access to coffee, limited supply of linens, zero kitchen items in the kitchen, overall rundown appearance and limited or no access to hotel staff. Would never stay there again.

Had a room book the hotel wouldn’t accept the hotel card when it already had charged me on my end had to call hotel .com to try to get me check in after I drove 3 hours to get here it took hotel . Com 2 and a half hours later to get me a room at another hotel I’m very glad they did after but I miss my event that I had drove three hours for just to have to get up and drive three hours back was a waste of my trip lost my tickets to event and waste of gas very upset.

The room was on the side near the highway and we continued to hear cars all night. The room was “ok” however the hot water was not HOT at all. It was like warm but more on the colder side. The floor was dirty and not as clean as it should have been.

I like that the hotel was close to the highway, restaurants, grocery stores.

The bed was a little bit uncomfortable. And I did see two cockroaches.

When we arrived, there was no one to check us in, needed to wait about 10min. I would guess it was the maintenance person said, she's outside, i went outdide to see if i could give someone, ni one around. When she finally walked in, no apology, nor good customer service. The room was not that clean, tub, no kleenex, or ameneties. Was not very happy for the price we paid, we expected at least these things. Will not return.

The bathroom was dirty The shower was dirty No avia receptionist No to receive us And even when we left I asked to pay on the spot And they told me that they would charge me on the card that was not open The reception Very bad service and a lot of noise from the cars.