Hilton Vacation Club Villas de Santa Fe

La chambre-suite que nous avions était assez grande avec un coin salon et un coin cuisine dans une pièce à part. Grande chambre avec placard et commode. Parking gratuit autour des bâtiments. Café, thés et tisanes dans la chambre et en libre-service dans le lobby. Bouteilles d’eau de 500 ml à volonté sur demande au lobby. Salle de sport et petite piscine chauffée. A 10 mn à pied du centre ville et bâtiments historiques. Près d’un centre commercial avec restaurants et supermarché de nourriture.

Les oreillers sont trop hauts et trop durs. Le jet de douche dans la baignoire est confidentiel. Les serviettes pour la douche sont trop petites.

All members of the staff were friendly and helpful. We loved the whirlpool at building 2. It was nicely maintained. Rooms nice and well appointed.

No vending machines or hotel shop for beverage purchases during stay. Had to request enough coffee filters for entire stay. Other rooms have stainless carafe coffeemaker which is preferred over glass. Recycling does not appear to be a priority ☹️

Great location and amenities

Nothing

room as spacious and comfortable location was excellent

Everything!

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A lovely place within walking distance of the plaza. Rooms are very comfortable and well equipped with all the kitchen items you need. This is our usual place to stay when in Santa Fe.

The staff here were so friendly and genuinely seemed to enjoy the work they do. From check in to check out, they were excellent and stayed on top of our requests. Everything was so easy, our rooms were clean, and requests for additional towels or other small things were responded to promptly. Honestly, it was a pleasant surprise in a time where true customer service is a rarity. 10/10 for staff.

Everything was great! There's not anything we'd recommend changing - except maybe the brand of toilet paper and paper towels. They were a bit thin, but I understand it's the norm in these styles of accommodations and we were just happy they were provided.