The Donatello

Overall great experience! Book here

מיקום, נקיון, נוחות, גודל החדר, מיטה נהדרת

Very Nice but rather sterile. Good service, clean, well maintained, fairly spacious rooms with appropriate art work. Appropriate price. It was nice to see that the area around Union Square has been cleaned up and feels totally safe. The weather was gorgeous.

Great

The Donatello Hotel is centrally located. The hotel restaurant is really yummy (Italian) and there are also some other places within walking distance. My husband walked to Jack in the Box and got breakfast for us a few times. The lobby area is really pretty, and the hosts are friendly and helpful. The hotel is in a safe area, and although there are lots of homeless people in San Franciso, we never saw any near the hotel. The valet parking is pricey, but we paid it so that we didn't have to worry about our car. The valet attendants were helpful and quick about bringing the car. There is a public parking structure nearby that is cheaper if you would rather not valet. One thing to note, there is quite a bit of street noise at night. I use sleep buds since my husband snores and it didn't bother me, but he mentioned that he could hear it. Also, the fire alarm went off one night and scared us, but I guess it was due to some maintenance they were doing, and it was shut off fairly quickly. We checked with the front desk and did not evacuate. Like most hotels post-COVID, the rooms are cleaned every other day, but you can request towels if you need them. I would stay here again and I would recommend it to others.

Very spacious rooms. Staff was excellent.

Spacious quiet room with everything we needed. Bed and sofa bed were very comfortable. Water filter available to fill up bottles. Kitchenette good for preparing easy meals. Easy access to public transport

There were quite a few homeless people in the blocks around the hotel. This is not the fault of the hotel but did detract from staying in this part of the city.

Amazing customer service, the location in consideration of the event I was going to, as well as the price

1. Hair in bed upon check in 2. Clogged shower drain 3. Dirty towels: big chunk of ear wax easily visible on replacement towels brought to room. Brown spot in bath towel, hair in 2 out of 5 towels 4. Requested towels because they didn’t provide a room refresh when they said they would, every other day. 5. Pillows tired and need to be replaced.

La calidad de los muebles de la habitación. El confort de la cama y las almohadas y la delicadeza de las sábanas. La sobriedad y buen gusto de la decoración. Los detalles. El jabón del baño y la luz del espejo. Que el microondas y la heladera estuvieran tan bien disimulados. Las dimensiones de la habitación. Las batas impecables y que contara con paraguas por si lloviera. La calidad de la vajilla. La atención de los empleados de la entrada que recordaban perfectamente a quién correspondían los envíos que llegaban. La amabilidad del trato.

Fue todo maravilloso. Solo imagino que si contara con desayuno sería algo espectacular. Hay que estar atento hacia donde uno se dirige por la zona ya que SF está muy afectado por el estado de los adictos que circulan