Pacific Monarch Hotel

Staff were friendly. Kitchen was a decent size.

The elevators were awful, had to wait a long time for them, only one working for the majority of our stay. The stairs were creepy, dark and very claustrophobic feeling, lights didn’t work. The bath tub was so old and outdated, was dirty and cheaply repaired. The couch was so uncomfortable and hard, barely a cushion, and wood back. Only a small tv in the living room which was too far from the couch. Tiny air conditioner that did not cool the room, and had no A/C in the bedroom. The patio furniture was peeling and falling apart, no tv in the bedroom. The coffee pot did not work, and no salt pepper, or common necessities in the room even though it was a kitchen suite. Should be a discount for parking at your hotel, it was extremely expensive, $35.00USD a day!!! The pool chairs were stained, dingy and gross.

Parking ramp was tight

It’s very close to everything - beach, shops , restaurants and public transport like buses. Plus the rooftop swimming pool is amazing. The view at night is stunning.

My room was close to the car park so it’s a bit noisy in the morning, but it was not too bad.

My favourite hotel, where I’ve stayed many times It feels just like living in Hawaii The location is brilliant too! We’ll definitely be staying here again next time! Thank you very much!

The hotel has a lot of potential because the location, pool, and views are genuinely great. Unfortunately, the property feels poorly maintained and not very clean overall. What stood out the most was how excessively limited basic amenities were. It gives the impression that the hotel is being unnecessarily cheap with essentials like soap, shampoo, and toilet paper, as if these were luxury items. Honestly, even installing large refillable dispensers for soap and shampoo would solve most of the issue if providing small bottles every day is considered too expensive. With better maintenance, cleanliness, and a more generous approach to basic necessities, this place could be much better.