Hilton Vacation Club MountainLoft Gatlinburg

That's what I was told twice . Have to go to a seperate guest service desk after checking in to get your parking tag? Waited behind someone booking discount attractions for 30 minutes and then i was called rude when I interrupted . Bathtub jets spew out brown foam and clots of hair. Disgusting! 0

My experience at Bluegreen was good. The room was clean and the staff was attentive. The only thing I didnt like was, no housecleaning during your stay and at check in my reservation was hard to find. Another thing I didnt like was the line at the check in moved very slow.

Omg so many maintaince issues. Jacuzzi didn't work any of the 3 days dishwasher didn't work. Omg facilities!! Team was very responsive to issues.

I spent 3 days in one of the cabins. It was perfect. No one bothered me the whole time.

Let me start by saying that this was me and my wife's first trip by ourselves in the 15 years we've been together. Upon check-in we were told we would have to change rooms the following morning because of availability. We were not informed of this upon booking this hotel and this made us very upset right from the beginning. The room was not even close to that wich was described with dirty carpet old tube tV's and many more issues. Woke up next morning to take showers and no hot water. Called the front desk and was told to let it run for 10 mins. We already had it on for almost 20 mins at this point. Told someone would come to our room soon. Waited an hour still nothing then hour and a half later it was fixed. Got moved to our new room after waiting our whole morning and it was better but the bathroom was pretty bad. Wallpaper falling apart running boards on floor missing sections and just not kept up well. We told the 20 something year old manager about all our issues and all he could say is I'm sorry. No way we will ever go back or recommend to anybody.

This place is very old it needs to remodeled. The clubhouse is nice and updated but not the condos. They state that you can not bring pets but our condo had an obvious dog smell and my husband had an allergic reaction to it and they would not allow us to switch rooms. Luckily Benadryl got him through the night or he would have had to sleep in the car. I don't recommend this place if you have allergies.

Rooms were not ready at check in time. The lines were very long with guests trying to checking in.

Very clean, beautifully view, spacious and affordable.

Nice accommodations and convenient location. One bedroom unit was fully equipped with kitchen and washer and dryer. Will stay here again. No stairs to climb. Has convenient elevator.

My rooms should have been in the same building