Residence Inn Washington, DC / Dupont Circle

There was a broken light on the headboard when we got into the room, and I hit my head on it twice because, well, it’s on the headboard. The room was not clean and had a smell, the light fixture in the bathroom didn’t work, and the remote control didn’t work. A disappointing experience for the money I paid.

Room should have been serviced every 2nd day during my stay. Room was not serviced until the 4th day.

Loved our stay, rooms were great, breakfast was amazing!

Rooms need updating badly. Kitchen floor dirty and carpeting falling apart literally by the seams. Very friendly and helpful staff.

The location of this hotel is wonderful, but the interior truly needs to be remodeled. The carpet in my room was very old with worn spots, the bed not very comfortable with old pillow that were not firm. In the bathtub the drain stopper was broke. My biggest concern was that the air conditioner was so noisy and loud that it actually kept me up at night, not being able to enjoy my rest. Also to get ice for the room you had to take a bucket down to the lobby frontdesk to be filled. I will probably not stay at this property again.

Great setup for replicating a home environment while on the road. Especially useful for longer work stays. The layout of the elevators makes getting to the garage somewhat of a nuisance, especially when the one elevator that goes to the garage has issues (which happened multiple times during my stay).

Walking distance and safe place

In summary, I’d try a different option next time and would not rely on a sofa bed at this place. Location is great, with plenty of nearby dining and shopping opportunities (including an excellent bookstore). The room was large. We had a suite advertised as sleeping 4 with a queen in a bedroom and a sofa “bed” in the main area. I gave my daughter the queen and took the sofa. This was literally the worst sofabed I’ve ever slept on (and unfortunately I’ve slept on quite a few). Right as we got to our room after we checked in, the desk clerk brought an armful of linens and pillows and I had to make the bed myself. There was no mattress pad (I asked for one because the mattress was kinda stained and gross-looking, but they had none). The springs were so shot that my back went straight to the support bar; I ended up putting the couch cushions on the floor and the mattress on top of that (which was surprisingly comfortable, if a bit inconvenient). We stayed 4 nights and never had housekeeping service (there seemed to be only a lone, overworked housekeeper, at least for our floor. She was very nice when I asked for more shampoo. We didn’t really need housekeeping, but it was a bit surprising to never get it. The refrigerator was loud. Not like, “oh, that’s a bit loud” loud; it was so loud we had to raise our voices to be heard when it kicked on. Breakfast was okay. A little more than continental, but short of bacon and scrambled eggs.

The room was a bit run down and the bed sagged in the middle. However, it was useful to have a kitchen and was close to a lot of cool spots.