Comfort Inn Bessemer Birmingham South

Enjoyed our stay

Clean

I was very displeased with our stay. The rooms were terrible. The property is very old and needs a lot of work.

We was headed to the waterpark and we decided to stop here for the weekend since it was my daughter‘s birthday. The pictures online look like it could be a nice room, but when I tell you when we got to the hotel, our room wasn’t good from blood stains on the sheet And a dirty mattress. We got a connecting room in the lock had a hole in it and you can see through the other room. Even the sheers had stains on there. It was red. I don’t know whether it was dried blood stains or non!! It had holes in it as well!! There was a large stain on the night stand!! Then the bathroom vans was so dirty with dirt!! It wasn’t clean at all!! And then inside the tub was all kind of spot and it had a little mole on the side. I asked could we switch rooms and I was told that they didn’t have any available to check back the next day when I do check back the next day. They told me that they was full Asked to speak to a manager. They say his name was Jay and left my number and email with him so he can contact me for my trouble. He never did call nor email this hotel wasn’t what we expected we would not be returning again.

The Hotel was nice, and the staff were very pleasant as well! The only issue I had was that the room had a mildew odor to it by the second night, and I noticed that the curtains had mildew on them as well, due to the condensation on the window. Because I was going to check out the next day, it didn’t make sense to change my room, but it was an interesting discovery.

NOTHING

First the positive*** Room was clean. Bed was SUPER comfortable! I am a solo female traveler and I felt safe. The hotel is close to lots of food and shopping options and has Easy access to the highway. Staff was nice and welcoming. Negatives— The room was clean but all the fixtures are rusty. The room has a full length mirror but no lighting near it so you can’t see yourself when it’s dark outside. Theres no counter in the restroom so there’s no place to put your toiletries. Housekeeping didn’t empty the trash for 3days I finally saw her and had to ask her to empty it. The back security door is broken ( doesn’t lock) and very heavy and throughout the night you hear it slamming. The breakfast was not edible the apple juice was cloudy and tasted borderline spoiled. If the room was upgraded I could see them charging the $179/night, but as it is I think it’s about $70 over priced.

All was good

The girl at check-in is so friendly and she really goes above and beyond. Bed was comfortable and was an overall nice place to stay for a couple nights.

Bed was good, carpet was dirty. And the smell of the room was terrible.