Comfort Inn Bessemer Birmingham South

This is NOT a "family" hotel. I came here to visit family for 2 days. The room was dirty, issues ALL night both nights and I didnt get any sleep. I spent all night trying to protect my children from the abhorrent people that were around us. The entire floor was reaking of drugs and cigarettes, drunks were up and down the hall all night slamming doors because they could not figure out how to shut them, screaming, cussing, the lady on one side of me apparently lives there and was using her room for solicitation. The things she continued screaming is something I can not unhear on behalf of my children.they should have NEVER been subjected to, and it cant be undone. The night girl tried to get them to stop but shes only 1 person and this is apparently the norm for this hotel. One lady even stopped my 11 year old and warned him not to go near anyone because they are violent and they will throw bricks at him. I called the manager and at 11:00am he still had not shown up to work so I left messages with the assistant manager and neither one ever called me back. They do not care. I am currently waiting on a response from corporate. Do NOT stay is this hotel, it does NOT reflect the choice brand well at all.

My first morning was ruff due to nosie but other that that it's been good

Room was dirty but staff was excellent. Security doors were not locked at night

The place was very people was very nice. They really treat us very very nice and when I come back down that way, I will stay there.

The hotel staff lost track of what room they put me in. So at midnight… i was awaken by someone attempting to enter my room. I yelled through the door to go away and they left. 30 minutes later after almost asleep again, i was awaken again by the hotel staff knocking on my door. They asked who i was and i explained that i was here for 3 nights and paid for all 3 nights. They now are asking for my ID to prove who i am. After finally getting done and not getting much sleep…. I had to go back down at 6:30am to again get my key to work cause the locked me out. Not professional

I liked that we were able to have our fur baby with no hassle. I think the pet deposit was a little much. The front desk wasn't very friendly, at least not the way their ad claims....but I would still refer people to stay there. The room was clean. I liked that the room didn't have carpet.

Room was very clean and spacious

Staff was excellent!

Coffee maker. Ice water storage in breakfast area were broken.

Clean room, friendly staff, nice breakfast choices. My only complaint was the shower water never got above Luke warm no matter how long it ran or time of day you used it.