Comfort Inn Bessemer Birmingham South

We’ve stayed in multiple properties in this general location and this hotel is not at all on par with the rest. Our room was in desperate need of updating. The furniture is worn. The bathroom did not have even a vanity and just had a wall sink with a horrible caulking job . The tub was dirty. The walls are paper thin and you can hear everything. We had to get our keys re activated for the second night as did everyone else. A woman we spoke with stated that she had been there 4 nights and had to get her key reactivated every night. I will say the staff were very nice. Not sure who is posting the rave reviews, but this property is in no way “exceptional “ or “excellent “

The staff was noce and friendley it was xlean breakfast was good

Great location. Very clean and quiet. Great for the price. I would definitely stay again.

Poor customer service. My husband left his much needed and expensive medicine in the room and when he realized and called, no one would respond until a manager arrived a few days later. Manager said he would mail the meds, but after a week when we reached out again we were provided with a lane excuse and my husband had to take off work travel back out there

Nice atmosphere. Great staff. But the rooms are a little dated. Tub and facuets could be upgraded. But perfect for price compared to other cities.

First the water ran on the toilet all night after the first use to the point we had to physically turn it off at the knob. The room door and bathroom door stuck and was hard to open/close as if the room had flooded and was swollen. Having 1 trash can for the entire room was insane. This ironing board didn’t have a spring to keep it up so I had to iron on the floor. The furniture really needs to be replaced as well-it was busted up pretty bad, the chairs were peeling and there was an “older room” smell. I try to give each hotel 2 tries before I move on -this was the 2nd attempt and I can’t justify spending that much for this room even on a low end. But ..parking was great, convenience to food was great and the hot water worked well!

Everything was very good overall.

Na

Used the room for sleeping a few hours as driving cross country

Staff excellent breakfast not good