Extended Stay America Suites - Rochester - North

It’s average hotel so for the price it was fine

The elevator smelled like weed and the rooms need an update, dressers and tables were chipping and paint. Overall, though, it wasn’t a bad stay and was affordable.

It was quiet.

The sheets were dirty when I arrived. I asked for them to be changed and was given the sheets myself to change. When I got to the room with said sheets they were the right’s size . So the next morning I asked housekeeping to just change my bed and they didn’t either.

This hotel fit my needs. Staff were friendly and accommodating. Thank you!

Staff have been very nice and there are many food option nearby plus a target

We did not have breakfast here, and I don't know whether they offer it. We liked that they are pet-friendly. The location was great: close to the Mayo Clinic, restaurants, and parks. I have allergies to fragrances and chemicals, but this place was clean and did not use strong fragrances. I did not suffer from allergies here. The windows open to allow fresh air into the room, which is rare nowadays.

Nothing I cared too much about. It's an older building but kept up well.

The worst extended stay I have EVER stayed at, ( I have stayed in a few.) cut in the floor covering in bathroom ( right in front of toilet ) no one at front desk most of the time, you had to run someone down, elevator only worked part of time. No cooking items in room, why would you stay in an extended stay without fixing your own food!! Manager was rude, accused me of having an animal in the room!! They have cameras, so how could I do that????

Quiet rm. TV was good.

I had no hot water, just warm-cold. Asked for another room (after I already unpacked). Made the inconvenience move to the second rm, and still same temp of water. I went to get a small pan to heat up water for the tub water. Took forever! No ice machine. Half the vending machine was empty. Very limited options for breakfast. Then when I went to "do my business " NO TOILET PAPER! I went to check out and talked to the manager. Still, I paid full price and he just said, "we'll make note of the multiple issues". I hope they make improvements.

The beds are always comfortable, the young lady is very nice, having a kitchen in every room is amazing & great!

The head manager/boss he’s terrible rude and much more. They also have cockroaches and there rooms are partially cleaned. Definitely done poorly,there wifi is very poor & there not only always in your business but they will come knock on your door around 8am to ask if and when your checking out remind you check out is at 11am like let me sleep seriously beyond rude, obnoxious/annoying & irritating.