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9 / 10 Guest Rating

Mara Serena Safari Lodge

Maasai Mara Game Reserve, P.O. Box 48690 N, Maasai Mara, Maasai Mara, KE

Mara Serena Safari Lodge - main view

About the Property

Safari Experience
Embark on an exciting safari adventure to explore the natural beauty of the Maasai Mara region.

Luxurious Amenities
Indulge in the outdoor pool, fitness center, complimentary Wi-Fi, and concierge services for a comfortable stay.

Fine Dining and Entertainment
Relish delectable meals at the lodge's restaurant, unwind at the bar/lounge, and socialize at the complimentary reception.

To book your stay at Mara Serena Safari Lodge in Maasai Mara and immerse yourself in the wonders of the African wilderness, with top-notch amenities and unparalleled hospitality.

Facilities & Amenities

Fitness facilities
Proposal/romance packages available
No single-use plastic water bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional43 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the perfect location.

Categories

Cleanliness9.0
Service9.5
Location9.5
Room Quality9.0
Amenities9.0
Value for Money8.5
Food and Beverage8.5
Overall Experience9.0

Select topics to read reviews

D
Drew
Verified booking
Standard Room
Stayed in Dec 6, 2012

"Expect to pay ALOT more"

6.0

First off, the overall experience at the hotel was quite amazing, so if you don't care about all the extra fees than you'll love it. However, if you do care, prepare yourself. Right away there's a 70 dollar conservancy fee per person per night you have to pay. I don't hold this against them given that you pay it to the park and not the hotel, but warning would have been nice. Next, they charged us 80 dollars to bring us from the airstrip to the hotel, which is about a 4 minute ride. This was what outraged me the most. For the price you pay and how short the ride is this should ABSOLUTELY be free. Then, when we got there, it turned out the 'game drives' were another 80 dollars per person per drive, and while at least you're actually getting something for this 80, the description does not clearly specify that this is not included. So overall, it was a great experience, I just wish they were less crafty in letting me know what I paid for before I showed up.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 26, 2012

"Good"

6.0

The location is the best for migration. The others are just so so.

Helpful?
C
Constantine
Verified booking
Standard Room
Stayed in Mar 20, 2012

"Be aware with the extras"

8.0

The place was nice, well kept and with nice amenities. However if you do not have a package they charge insainly high prices for absolutely everything! E.g.in March 2012 (I understand prices are changing frequently) transfers from the airstrip to the hotel and v.v. 40 USD pp per way(for a less than 2 miles distance!) 2 hours safari games: 80 USD pp. Also count on 70 USD pp per day for the mandatory Mara conservation fee. Food is relatively good and service is excellent. Wi fi internet is good you can also skype.Wi-fi costs 4 USD per hour or 20 USD per 24 hrs.

Helpful?
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