Extended Stay America Suites - Bloomington - Normal

Breakfast is packaged muffins and such. "Grab and Go." Coffee was fresh, though. I was there less than 24 hours and witnessed it being made 4 different times in passing. The staff were really helpful and pleasant.

Upon arrival, my window was open and I needed help to close it. But after it was closed, I realized why it may have been open. Room had a musty odor. But for one night, NYE, it was do-able.

Low price high quality

The only downside is I thought after spending $800 that they would help us out there and extend and work with us, to stay longer, my spouse was going to work and would have enough for two more nights when he got back, but they wouldn't allow it, which was a little discouraging, because we had to come back to a cold vehicle already being sick. And will have to sleep in the vehicle until he gets paid from working. I'm a recent sex trafficking and rape victim, and we are stranded because the vehicle we drove for doordash is broken down. So now I may have to stay in a cold vehicle, alone while he goes to work.

Staff is awesome!! Very friendly, helpful, great at making a person feel comfortable and at home!! Hotel is very clean, smells good, great interior design. Kitchen/cooking ware is in good condition, not overly used. Over all I give them a 11 out of 10!! This is my new favorite hotel!!

Overall, it was a pleasant stay. The staff were very friendly. Ryan Woods (GSR) and the other team members on staff were talkative and helpful the atmosphere was comfortable and relaxed. Also, the rooms were kept very clean! The price of the room was very reasonable.

Valencia and staff were excellent!!..My room had a major bathroom maintenance problem that required long time attention from me and my significant other. Extended Stay staff helpful with accommodating Expedia with information for a refund of stay.. Even with dilemma I would recommend this hotel!

The room was a little dated but very clean and comfortable. Did not have any issues hearing other guests in other rooms. Staff was very helpful and pleasant, especially Valencia.

Came up to IL for a wedding. This place was clean, comfortable, and would be great for a short or long term stay. There was a small kitchenette in the room. Wifi worked well. Would recommend.