Richmond Ephesus Resort - All Inclusive

Five dream days We returned from this hotel yesterday We were 7 people A double room with an extra bed for a child with a terrace A family with a bunk bed The check was done early, thank you The food was very delicious Various types of fish kebabs....custom pasta which was really delicious The soups were delicious The snack bar was delicious and they also served ice cream in the evenings Excellent breakfast of waffles, custom omelettes, pancakes, various cheeses and jams and thousands of other things The hotel atmosphere was like a garden We love this hote and bope to come back here .....

Cannot fault our stay at all. Plenty of things for the children to do. 3 pools. 1 is a quiet pool which was great for my asd daughters although we loved the main pool with its music and different entertainment during the day. We had a garden room which was central to the pools and private beach, a 1 minute walk to each. The hotel is clean. A great variety of food at all meal times. Staff helpful and friendly. Different entertainment each evening. Great play area for children and a kids club. The grounds of the resort are absolutely beautiful. Very happy with our holiday. A week wasn't long enough

İbrahim , Can (Potter), Duygu, Veysel, and back then Yağmur made our vacation 10x better! So much energy, good vibes, and endless laughs. Every day felt like a little party thanks to them. Miss you all already! 🎉🕺💛

Nestled between the mountains and the sea, this hotel boasts a beautiful sandy beach and a stunning location. The property features a main building along with several bungalows, each offering either garden or sea views. The rooms in the main building provide either direct or partial sea views, making it a picturesque retreat. Conveniently situated between Selçuk and Kuşadası, guests can easily explore both towns via an 85 TL dolmuş ride. Upon our arrival, which was quite early due to a midnight flight, I guess despite the availability of empty rooms, we would need to wait until noon for check-in. The room itself was adequately sized and included a balcony; however, the minibar was limited to just water and Coca-Cola, which were replenished daily. While the hotel has great potential, several areas need attention to enhance the guest experience: 1. Cleanliness: Unfortunately, cleanliness was a significant issue throughout the hotel. Litter was commonly found on the ground, with cigarette butts and leftover food items scattered about. There seemed to be a lack of staff attention to maintaining cleanliness. Additionally, the men's restroom facilities were frequently out of water and carried an unpleasant odor. 2. Bar and Beverage Quality: The hotel features three bars located in the lobby, by the pool, and on the beach. However, the bartenders appeared to be amateurs with little knowledge of basic bartending principles. The quality of drinks served was subpar; they tasted mostly like water despite having various names and colors!!! It is crucial to improve the quality of beverages offered to guests. 3. Animation Team: The animation team struggled with punctuality, as many scheduled activities were either delayed or canceled without notice. Evening entertainment was limited to two repetitive guitar singers. During live music performances, the atmosphere was disrupted by loud conversations from guests watching TV or playing billiards in the lobby area. 4. Guest Behavior: The presence of children running around and making noise throughout the hotel detracted from the overall experience. Groups of young football players frequently entered the hotel, creating a chaotic environment that disrupted the peace. 5. Restaurant Experience: The quality of food served in the restaurant was mediocre at best. Leftover items were often reused in subsequent meals with minimal changes, including salads and vegetables. Apart from the delicious San Sebastián cheesecake at dessert, most desserts did not meet expectations. If I were the hotel manager, here are my recommendations for improvement: • Hire more professional staff for the bar to enhance service quality. • Prioritize improving drink quality above all else. • Separate the television and billiard areas from the lobby to create a more serene environment. • Implement regular checks and cleaning of restrooms every hour. • Designate a specific area for young football players to minimize disruption. • Offer complimentary transportation to town at least twice daily. • Avoid reusing old food items on buffet tables. • If there are available rooms, consider offering early check-in to leave guests with a positive impression. • Increase supervision of staff across all departments to ensure they are attentive and present. In conclusion, while this hotel has a fantastic location and potential for greatness, addressing these concerns could significantly enhance the guest experience. And by the way, I expect a complimentary one-week voucher for my helpful feedback! 😁

Tres bien pour la reception et aussi la quality des animation mais pa's assez pourles soiree et aussi la journee I came with my friend and everything was perfect,foods is amazing,pools and rooms is clean, only one thing can be better and it's at gym, gym is need butterfly machine, animation team is perfect veys is crazy man

Absolutely loved this stay , this hotels caters for everyone, old , young , people with disabilities, fantastic staff always very friendly and willing to help , Dalmus is ideally located just outside the main entrance 85TL ( €2) to get to & from Kusadasi or Sulcuk ( Ephesus) approx 25 min spin in Kusadasi or 15 mins to Ephesus ( highly recommend) back to the hotel , rooms made up everyday , fridges topped up every day , very very clean room , spotless by the pool , access to a private beach , the Amimaton team were fantastic, we came as a couple but watched as they were so so fantastic with kids of all ages going well above and beyond, I really cannot recommend or praise the staff highly enough, so much so we're coming back as a family of 6 July next year, we stayed in one of the garden rooms and can only really review ours , spacious, loads of wardrobe space , huge powerful shower , There is also a late check out available ( €35 extra until 4pm brilliant for us as we had an evening flight) Food was very plentiful and great variety every day , the only down side and it is very very little is my wife would have liked a few more shellfish offers over the 9 days we spent there , and the tv channels were very much geared towards the German traveller, ( maybe a few more English speaking channels ) really and clutching to find any issues other than these two small things . I'm looking forward to bringing the whole family next year ...

Cons: No tea and coffee facilities in room-pretty basic imo One drinks machine for entire hotel at peak time (breakfast) causing an enormous queue whilst food gets cold No iron even on request?! No catering for allergies even after emailing a month before arriving Poor English and communication Terrible drinks choice-cocktails were just sugar and alcohol, no flavour and wine undrinkable even as a spritzer Uncomfortable sun loungers Most basic room I have stayed in ever No rep in the hotel any day of the week No way of booking experiences Scratchy blanket on bed, no proper duvet Location is secluded No serviettes at meals Knives blunt Pros: Clean Well maintained gardens Lovely views Not overcrowded Food decent Beach

The hotel definitely doesn't deserve five stars. At the beginning, the service is not very nice, which means more that it is not smiling at all. The rooms are generally suitable for refreshment. In the bathroom we had a muld on the wall. Dust on towel hangers. Every day should be completed fridge with drinks we where a week there we had it replenished twice and we got two water and two bottles of Coca-Cola for three people in the room. l internet was BRUTAL , very slow. The water in the outdoor pools is ice-cold, so my kids didn't even use a few water slides. The indoor pool is also not very well maintained, in addition, my son hurt his leg in the indoor pool because the tiles in the pool on the floor are unevenly located. So they put a plaster and for an additional one you had to pay €10. It looks different in reality than in the pictures. The buffet that was offered from 2:30 p.m. definitely doesn't deserve five stars.ise creams served only for ONE hour every day... All the unappetizing flies were flying around. The drinks are not very interesting either. I go to five star hotels and other hotels there is a much better service food and everything. During meals very often lacked cutlery on the table, in addition, when we wanted to sit outside chairs were dirty from bird poop. I could list a lot more generally I do not recommend the hotel I would give it a maximum of 3.5 stars. I won't go back there again

Overall a good holiday. The place is clean , tidy and the food is good and they have a team to help for kids and other activities. Had a massage as well. was good but they did charge me in GBP which I didn't want so that was a slight annoyance Kusudaci is a bus trip away ... 2 euro each way and there is a clothes market every Wednesday for those who want a wee t-shirt , or belt . Main pool is freezing... Don't know what they are doing but oh so cold. All in a good place to stay and all staff are helpful

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