Richmond Ephesus Resort - All Inclusive

The Hotel was a mixed bag. We were a group of 6 and all of us got stomach upsets. 5 were really bad after eating grilled chicken throwing up and diarrhoea. The cook was wearing gloves but was handling uncooked and cooked chicken also scooping out ice cream whilst dripping oil from chicken. We reported this to reception but they weren’t interested The drinks were poor quality especially the morning orange, apple and fruit juices which were so weak all fortnight we gave up and made our own orange juice from whole oranges. The beer, fanter, sprite and cola were good but the wines red white and rose were awful. The spirits Gin Whiskey raki and vodka were just about ok to mix. The beach was dirty and so were the sun beds many were falling apart. The pool was good though clean and comfortable with plenty of good sun beds and umbrellas. The evening entertainment was ok with a singer at the beach bar then a live show at the stage. All of the sports equipment was so worn it was almost unusable. Most of the staff were helpful and friendly but some looked lost and miserable. The rooms were large and comfortable apart from the clothes storage which was tiny. You couldn’t even hang shirts and dresses as it was so narrow they constantly fell off the hangers and you were unable to close the doors. It wasn’t a cheap holiday but it felt like everything was done on a low budget.

The hotel is more 4 stars than 5 and could use some renovation. Problems with accommodation, quite young staff at the reception who did not fully respond to reported problems. However, it must be admitted that in general, tasty, varied food and interesting, especially evening animations. Very nice views and interesting surroundings, close to Efes and Izmir for visitors. It's a pity that the nice, wide, sandy beach is so dirty with cigarette butts. To sum up the whole things, despite a few disadvantages, this location can be recommended as relatively ok 3,5!

We had a good time at Richmond Ephesus. It says all inclusive but the cocktails were not included. They had some really nasty ones and the internet was very slow. The staff were helpful.It wasn’t worth the money.

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Erfahrungen von 5 tägigem Aufenthalt ende juni. Negativ: - wassersport aktivität ist reine abzocke, versprechen werden nicht eingehalten und nach reklamation wird nur ein kleiner bruchteil zurück versprochen (am ende doch nichts erhalten) -mittagsbuffet am pool ist sehr arm -der 'silent pool' war nie ruhig oder 'silent' -die abendunterhalt war nicht grossartig -fruchtsäfte sind pure chemikalienmischung Positiv: -sehr freundliches personal immer lächelnd -sauber, putzkraft ist sehr zuvorkommend, wir hatten oft schön dekorierte blumen auf dem bett -die gerichte sind sehr fein -das Areal ist sauber und freundlich, es wird immer schnell aufgeräumt -familienfreundlich -zimmer ist gross -auf dem balkon hat es kleiderständer für nasse kleider -schöner und grosser sandstrand (während unserem Aufenthalt war es windig, aber das ist nicht schuld des hotels) -animationsteam ist immer aktiv -der koffer-typ ist auch sehr freundlich und erklärt alles bis ins detai -schnelle aber nicht effiziente Reaktion auf Reklamation

This hotel follows a standard 3 or 4-star concept, making its classification as a 5-star establishment quite difficult to understand. The rooms and interior appear quite dated, and unfortunately, the staff seemed indifferent.

Hotel ist in die Jahre gekommen. Zimmergrösse ist in Ordnung. Sehr reichhaltiges, wenn auch wenig abwechslungsreiches Buffet. Pool, Gartenanlage und Strand sehr sauber. Liegen am Stand inklusive.

Das Zimmer ist leider vom Personal nicht sauber gemacht worden. Auch die darauffolgenden Tage wurde das Zimmer nicht ausreichend von Schmutz gesäubert. Das Personal im Restaurant ist leider überhaupt nicht ausreichend geschult. Ich habe selbst jahrelang in der Gastronomie gearbeitet. Das Personal im Restaurant arbeitet sehr unsauber und nicht aufmerksam. Beispielsweise ist das Besteck und die Gläser nahezu immer verdreckt und weist Fingerabdrücke auf. Während des Auffräumens def Tische passen die Kellner nicht auf und das benutze Besteck der anderen Gäste berüht den eigenen Teller während das Personal während des Essens den Tisch aufräumt. Weiterhin gibt es Kellner die sich explizit weigern Getränke an den Tisch zu servieren. Es wird immer darauf hinhewiesen, dass man sich selbst die Getränke holen soll. Grundsätzlich hat das Hotel super viel Potential, welches ungenutzt bleibt. Beispielsweise ist der Strand super aber leider dreckig. Viel Müll und Zigarettenstümmel liegen herum. Das Hotel säubert den Strand einfach nicht. Wenn mehr Personal und vor allem geschultes und qualifiziertes Personal eingesetzt werden würde, wären die 5 Sterne auch gerechtfertigt.

This holiday had everything we needed as a 3 generation family. The accommodation, food, entertainment and facilities were excellent. It is a little more dated than som other hotels but that was what really worked for us all. The grounds are beautiful and walking through the gardens was bliss. Really close to the beach and plenty of different areas if you want music, kids fun or peace and quiet. All staff have been friendly, polite and professional. The entertainment and animation team are excellent. They invite to join in and inform you of activities without being pushy or rude. All in all, I would definitely come back and stay again.

clean and wide enough rooms, nice balcony and exceptional view, wide range of fresh food, salad bar is fantastic, if you are a very selective person, you will find your choice to eat, pools and the peach are awesome, entertainment team will never let you get bored, many places for children to enjoy their times, all speak English so easy to communicate, price value is reasonable.