The Plaza Hotel Downtown, Trademark Collection by Wyndham

Breakfast was good. Bed was comfy. Staff tried to be welcoming given the deficiencies.

Parking lot was too tight. Most stalls fit only a small car. The ones that accommodated larger vehicles were full, so we had to park on the street. Being an old hotel (built in 1920's), the elevator is tiny and only fit the luggage rack with some wiggling around. We were on the 4th floor, and there are additional stairs to get to the room after exiting the elevator. The toilets are old style low and not elongated. There are many street people, day and night, all around the hotel.

Friendly welcome at reception, and staff happy to help when room was not stocked correctly. . Good quality towels, bed comfortable. Fridge in room and kettle provided on request.

The location is in a very run down area, the room badly stocked by housekeeping (only one towel and no toilet paper) , bathroom in very poor state of repair (the coating on the bath was cracked and peeling inside, the tiles on poor condition cracked, no plug for the bath, very outdated). Bird mess on window, people taking drugs outside and were there all night. (Not noisy, just stoned)- no main meals available in the bar because it was a new staff member apparently. The chap on reception was too busy and seemed to be managing the hotel single handedly!

Central location

To get to our room, we had to deal with stairs and had no choice of an elevator. Breakfast choice was poor, with potatoes undercooked.

Comfortable bed and great location in city centre. Good room size. Breakfast was included.

Nothing

Location is good,few minutes walking to riverside park.

Next room was very noisy

Good central location

Very old property - needs a lot of work.

Everything