Best Western Chilworth Manor Hotel

We stayed here for one night prior to going on a cruise. Good location not far from the cruise terminal but in a quiet area with plenty of parking. Nice breakfast next morning. Only negatives are the early checkout time of 10am and the bar prices.

We stayed in the family room. This consisted of a small double bed and a Z bed which was extremely hard with not much space in the room. The hotel rooms cleanliness was a 3/10 - the room needed a good clean and hoover. We had the breakfast 1 morning out of 3. For £13PP it is mediocure, they had run out of fruit the cooked breakfast is clearly sitting there for a while. Most dissoppointing was that the coffee and tea came from a machine. The staff were all very friendly. We had a child and I had not read the hotel facilities description. Children are not allowed to use the pool unless its a bank holiday or weekend ( with limited time slots ). This meant very little to entertain if you have children. Unfortunately we will not be returning. I would not advise families attend this hotel.

Stayed for date night. Booked because of the locality and the spa. Will return again.

No room service option as was the case on our previos visits. Also quality of in room refreshment tray has declined ( no biscuits!). Crumbs on dining room chair on arrival for afternoon tea. However the afternoon tea was very good and the breakfast was also good and varied.

I liked it was pet friendly and lovely grounds to walk around breakfast was excellent loads of choice and buffet style

A little dated in places but generally clean

We had a 1 night stay before our cruise the next day , we stayed in room 21 All the staff were lovely and food was really good The hotel is in beautiful grounds and is a very historical grand building But I’m afraid things needs updating , huge horrible stains in carpets in room and around hotel , wallpaper peeling off the wall in bedroom , and large stain on the ceiling , shower bath area needs re grouting , mould around seal , old paint left on door handles etc Needs someone to go round make a list of repairs and sort out , was a little dirty around floor in the bathroom too One more thing to add , coffee machine in restaurant for breakfast doesn’t offer decaf coffee !!! With a husband with heart failure this isn’t good enough It’s 2025 Apart from the above , not a bad stay Not sure it was worth £152

A lovely hotel set with beautiful gardens. The room was comfortable and spacious with a lovely view of the garden. From reception, to the bar and the room service staff were all very helpful and pleasant. Pool facilities were also well maintained.

Been twice and enjoyed it both times. Friendly staff and tidy hotel. Spa could be better as on the second trip the steam room and sauna were not working.

A large building suitable for conferences with plenty of breakout rooms. Checkout is only 10am. Could be extended by paying a fee. Early breakfast cooked + continental, weekday breakfast closes at 9:30, leaving 30mins to leave the room if you are slowcouch in the morning, as we are. Extensive grounds to relax in.