Americas Best Value Inn Seward

The property was in disrepair. Parking lot was torn up. The roof in one building was damaged. There was. Nobody to greet guests at the front desk!

We didn’t even go in the building. It was run down on the outside. An old 4 wheeler and building materials piled around, my husband didn’t feel comfortable parking his truck there as we had many tools with and didn’t want to have them possibly stolen. Unfortunately had to forfeit one night stay $75 payment. Wish we could have that refunded as it was not as described

I needed an extra night, the 8th of May, and was able to get it. The bed was comfortable. The two staff members I met were pleasant. The television worked well and there was a large variety of programming to watch.

The rooms shown on Booking.com were not the room I had. There was ragged carpet into the bathroom, a vent fan that did not turn on. No telephone in the room and no power cord outlets to power up cell phones. I bought Zevo bug spray for the little critters in the bathroom and the spiders elsewhere in the room. A bed light fixture that went on and off as you moved around in bed. Temporary repairs; I hope; to the ceiling in the main room and bathroom. Two small trash baskets and no larger receptacle outside the building, that I could see. A "hot tub" or other type of tub with nozzle type blowers and two large mirrors, was a bit of a surprise. The sound proofing left something to be desired for the heavy-footed upstairs neighbors. Finally, the comments made, when we were asked where we were staying; nothing too complimentary from the local population. OVERALL, NOTHING LIKE THAT WHICH WAS SHOWN ON BOOKING.COM

Made my reservation in February for a stay in May, requesting 3 rooms with double queens plus paying for an extra guest in one of the rooms. Upon arrival we had the three rooms, none of which was near each other. The room I stayed in had 1 queen, a room that I assumed could sleep 5!!!!! So....feels like a price adjustment MUST be made. Management said they never charge for extra guests and i should take it up with expedia. I also assumed that a 3 month lead would be time enough to get 3 rooms together, not spread all around the property. Two of the rooms were not provided with all items necessary to make them functional, didn't like the all the holes in the curtains. And, about the breakfast included part...there were a few slices of bread, jelly 2 dry cereals and apple juice...don't call that a enough. That was breakfast the first morninig.2nd morning the door was LOCKED so there was absolutely nothing available. More price adjustment needed. Do yourself a favor and disassociate yourself from this place. It's a real dump. Will expect to hear from you to rectify all the wrong here that cost me almost $500.

The lady at the desk was friendly and showed me how the new door fob worked.

It was so bad we went down the street and booked another hotel and of course they wouldn’t give us a refund, but we didn’t even care anything but staying there

No smoke detector in room. Mattress was curved like a hammock. Airfield directly behind motel, helicopters circling constantly, disruptful to peace. As I arrived there was a bunch of skinny toothless shifty looking men outside chain smoking and staring down my vehicle. No elevator to second floor and the staircase was as wide as my shoulders, difficult to navigate with luggage. I felt uneasy, like my van was going to be broken into and left on blocks by morning, stripped down. I left after an hour or less and drove the 30 minutes to Lincoln NE and stayed there.

expedia put me in for the wrong day they could not change it. Screwed out of $68

Really appreciate the desk attendant helping us with our booking five stars for her

Clean rooms