Red Roof Inn & Suites Omaha - Council Bluffs

Property needs maintenance door was broke key cards didn’t work had to be let in to room every time.

I like the location and the shops and restaurants nearby.

Pictures are a poor representation of property. Waited 10 mins to get someone at the desk to check in. Stuff left behind in room from previous guest. Bathroom not clean.

Front desk staff was very kind in courteous. Breakfast area was clean and had decent options. While we did book this option which was cheaper in price if we had known the condition we probably would have gone from more expensive option. I read multiple reviews on the location, reviewed photos, and Google searched, none of which seem to be very accurate of the sites condition. It made it seem like it was recently remodeled but they just put in new floors and some paint. Half of the soyes ceiling was peeling off, the whole establishment regardless of what area you were in had an odor. There were several people that looked like they were working on something at the facility but also had their entire large families with them, screaming up and down the halls, and being disruptive to the actual people that were staying there. The The room also had a stench of cigarette smoke.

Super Loud fan bathroom running in room below us nonstop. Booked a queen bed and got two doubles. Loud dog barking from other guest rooms. People partying in the parking lot.

The free breakfast was great. Very clean dining area. My room smelled of animals. The floor was slippery from cleaning product and the bathroom floor was spongy like the under layment was soaked. Dogs barked in the middle of the night and early morning hours. Hard to sleep. Expedia sucked when booking this room bc it showed one price / night but turned out to be higher prices the following nights.

I liked everything everything was pretty well good

The only thing I would really say that needs to be a little bit more maintained is to pool those dirty Band-Aids stuff floating in there stuff in the bottom of the pool all kinds of and it was just kind of icky

The front desk attendant was awesome when we checked in and was very helpful with our questions about the area. When our restaraunt to-go order didn't include any plasticware, she gave us some so we could eat our salad and pasta. Room was pleasant and she helped us to get the tv to work. We were also travelling with our fur baby and I really appreciated 1st pet stays free policy. That actually helped us choose Red Roof vs other options we had.

The tv didn't have a signal or wasn't properly connected to the remote. Again the front desk person was awesome and took care of it for us.

It was very close to Walmart and Aldis, as well as fast food options. We liked the convenience and of that and that it was easy to get to from the interstate. Only thing we noticed was that the bathrooms didn’t have trash cans. Not a big thing since there’s a full size kitchen can in the room, but might consider a small one :)

Loved it