Hilton Chongqing

The staff was very helpful with arranging our needs for Didi's travel. Especially for the last day, my wife was drunk because of baijiu and need an emergency care for hospitals and the manager was keen to assist quickly and they did not even charged the dirty towels (of vomits). Thank you so much , I really appreciate your kind assistance during our stay

Location

The breakfast. It was too little choices.

Spacious and free cot available for baby

Not very clean Some dirty spot on duvet cover

We stayed at the Hilton Chongqing with high expectations but were unfortunately disappointed for several reasons. I will start with the positive: the staff at the reception were genuinely polite and professional, for which I thank them separately. However, the negatives outweighed the positives: 1. Dining in the Executive Lounge: The food was exclusively tailored to local tastes. As a foreign guest, this was a problem—aside from rice, there was almost nothing I could eat. Most of the dishes seemed inedible to me. This was the most disappointing aspect of the stay. 2. Cleanliness and Odor Issues: Throughout the hotel, and especially in the Executive Lounge on the 32nd floor, there was a persistent smell of mold. This created an unpleasant atmosphere and suggests issues with ventilation or humidity. 3. Malfunctions in the Spa Area: In the men's changing room, both saunas were out of order. This was an important criterion for me when choosing the hotel, and I was counting on using them, but there was no prior information about these malfunctions. Furthermore, I hesitated to use the jacuzzis because other guests were getting in without showering first, which calls into question the adherence to hygiene standards. Unfortunately, due to this overall impression, I cannot recommend this hotel to those who value cleanliness, diverse food options, and fully functional facilities. For a Hilton brand, this level of service was unexpectedly low.

Good location and comfortable rooms

Toilet bowl was spoilt

Clean, great ambience

Nil

Spacious room with great views Delicious breakfast with a wide choice Easy to get a taxi to wherever

I can't fault the hotel - great value for the money