Garden Hotel and Conference Center

Very nice hotel for the price. Room is spacious and comfortable. Air conditioning could be better.

I think the hotel could use some updating & some of the desk staff could be a bit more helpful. The linen & bedding was a little worn which in opinion could be changed.

We booked a room with a Single Queen bed and were given a room with two Full beds. Front desk staff insisted that they had no Single Queen rooms in the entire hotel, and Hotels.com website was wrong. They ALSO insisted that they had no Full Size beds in the hotel and what we had were two Queen Size beds. The insistence that I was wrong - even though we use a Queen size bed at home and could easily tell the difference - was off-putting, to say the least. The free breakfast was nice with scrambled eggs and sausage, available, and a nice alternative to the usual Continental breakfast fare. Our room was at the far side of a corridor and we were shown where parking and that entrance was. Unfortunately, when arriving back late in the evening, you cannot USE anything other than the main entrance, making accessing your car and room a pain, late at night. We got around this by having one of us go through the main entrance and then opening our closest door for the other after parking the car. The bar and restaurant are not open so we couldn't use it. The pool looked very nice - we didn't use it. This hotel was in a convenient location for events we were attending in Beloit, and has easy access to the Interstate and other highways. The room was clean and the beds were comfortable, but cramped since they were only a Full size. Most staff was friendly. Didn't bother with having housekeeping services for our two night stay.

Bathroom door would not close at all, even tried to force it. The tv was broken and twice in the middle of the night no one was at the front desk or in the morning when we tried to check out.

The price I paid was pretty high and there wasn’t even a fridge in the room. The shower head was broken and made a very loud noise when used. They had a restaurant but was not open. Overall wasn’t happy.

In general it was a decent hotel. The rooms were very dated, bathroom was small, and there were stains on the carpet and chair. Breakfast was very smal/minimal options. But, you get what you pay for. The bed was comfortable, the pool was huge, and the staff were super nice.

Pictures on the website seem to be from another time. The rooms were not clean, the mattresses were older and sagging in the middle, the customer service was non existent..... - One of the beds had blood on the mattress - when we called to see if we could get late checkout since we had a late flight, we continually tried to call from 9 am until almost 11, no one at the front desk answered. When we went down to the front desk, we finally found someone. We menitined we have been trying to call for over an hour. The person at the desk said "too bad, we have other things to do" - we told them about the blood and they blew us off - the hotel was in need of a cleaning for sure

I had a brief stay but I'm used to staying in nicer hotels so this seemed to be a bit of a risk for me

Our stay overall was great. The only complaint was that there were young children in the hot tub area and made it a little difficult to enjoy. It definitely needs an elevator lol. I have difficulty with mobility and had trouble navigating the stairs.

The pool is too noisy. The kids screaming till 3am in the morning, the hotel should really regulate this if it’s open pool near to the rooms