Holiday Inn Express - Wilmington North - Brandywine by IHG

Breakfast was ok. Room comfortable and clean. Staff friendly and helpful

Rooms could be cleaner.

it was gross

Beds comfortable. Room clean.

Staff was super helpful and very friendly. Property was very clean. Good selections at breakfast. Bed very comfortable.

There was no place to adequately put a towel near the sink outside the bathroom. Liked the sink separate from bathroom but lack of a place to dry a wash cloth or towel was awkward.

Overall the experience was fine. The front desk staff was efficient. The room was simple and clean. The shower and toilet was in the bathroom. The sink was outside in the bedroom which was awkward. The tv was old school and not a smart TV so you couldn’t stream anything. All were fine except for the breakfast time and check out time. When having breakfast Saturday morning, everyone was rushed out even though we had 10 minutes before it was closing. The workers were announcing over and over that they were closing and many of the hot food choices were gone. They were cleaning up so that we had to wait til they were done and didn’t get much time to eat. I took my time because they were rude and we couldn’t really get to the food. One woman stood at the door while announcing breakfast is over and staring us down to leave. It was rude and unnecessary. Also at checkout the next day. They knocked on the door one hour before check out. I have never had that kind of service where they are rushing you out of the door. I will never return.

The location was good .

The room was not clean to its full potential, there was hair on the bathroom floor and in the shower . The carpet also looked dirty .

Great location

Late night fire drill Gnats