Hilton Garden Inn Chesterton

The hotel overall needs a Reno. Walls and ceiling are falling apart and you can see mold growing under it in the pool area. The bathrooms are appalling in the pool area. Towels were never replenished until calling for more and then we were told they were in the dryer. An entire hotel of people and can’t come up with a stack of pool towels. Seems the hotel was very short staffed. Never saw any cleaners around. The amount paid (over $300) for a suite stay was completely overpriced for what we experienced.

The lobby is cute and inviting, as well as the restaurant. My dog was comfortable there. It was quiet and clean, and just what we needed for our road trip. Everyone was nice and friendly.

Maybe a little more variety in the pantry.

Nice staff

No free breakfast

I liked the staff who were all trying their best to make this a special stay.

The breakfast was not free, which is ridiculous because of the price of the room. The only reason I selected this hotel was for the free breakfast which now costs as much as a fine restaurant. At least they could offer free yogurt and fruit. I was completely disappointed in this policy which is probably coming from the bloated Hilton chain.

I enjoyed my time with the family. The employees were nice. The dog area was a great addition. It was nice to have an option for a snack or drink to buy at the front desk. The coffee in the room was nice to have. Free parking was a plus to have. Bob Evans, across from the Hilton, was great to have that as an option.

Considering it's a Hilton, I expected it to be well-maintained. The pool area didn't have towels. We were told due to the shortage of towels. The pool didn't smell like chlorine and was green. A lot of rust everywhere. The water fountains had rust. I don't mind reusing towels, just need more area to hang things to dry. The door to get to the dog area was broken and kept coming off. The clocks didn't have the right time. Almost felt like the little things didn't matter to be kept up with.