Clayton Plaza Hotel & Extended Stay

The fresh omelettes were outstanding, and made the breakfast buffet super appealing. We liked the simple spaciousness of the room, the comfortable beds, the clean bathroom and the shower's digital controls. Parking was a bit confusing at first, but ultimately not a problem. The ease of entry/exit, access to the city and MetroLink was outstanding.

We didn't encounter any negatives during our stay.

It was a great family place and super clean.

I loved the breakfast and there were eateries within walking distance of the hotel

Front parking entrance was not usable.

We stayed here a little over two years ago and loved it. Unfortunately, there were certain issues this time around. The magnificent lobby with the gorgeous chandelier still wowed me every time I returned. Parking is still free. The well-run delicious breakfast buffet is still offered. And best of all our favorite, talented, multi-tasking omelet man returned to help out during that busy graduation week. That's where the raves end. Our room was comfortable and quiet, but we think the bathroom may have been a handicapped bathroom. There were grab bars everywhere. This was not a problem, but the shower was. There was hardly a separation between the shower floor and bathroom floor to keep the water inside of the shower. That together with a shower curtain that was too short and too narrow, caused a slippery, dangerous flood every time we showered. Housekeeping was another issue. When I requested daily housekeeping for our 4 night / 5 day stay when we first arrived, I was informed there would be no housekeeping that week, but I could pick up towels etc. at the front desk. So, we got our towels from the often-unfriendly reception staff, got our own coffee and creamer, scrounged around for a place to empty our overflowing trash, and made our own beds. On the morning of day 4, we saw a staff member with a cart of towels. We asked if she would give us some. She flatly refused. She said the request needed to be placed at the front desk by 10 AM. This interaction took place at 10:10. I quickly went downstairs and requested towels be delivered but we never got them. We are no longer quite as enthusiastic about the Clayton Plaza.

la ubicación muy buena

que no hay limpieza diaria en la habitación

The breakfast

The sheets on one of the beds were dirty. The safe didn't work, but it was replaced a day later. There was construction being done in the section of the hotel where we were staying and we were not told in advance. Lastly, I booked a room with a walk-in shower and when we checked in we were told that no rooms with walk-in showers were available. Only after arguing and showing a staff my reservation did they give us a room with a walk in shower.

Main part of building is nice, in nice area

Pool and game room were out of service. Floor in room was dirty. Drawer in room was broken. Lock on front door did not lock! Had to call maintenance man. Plaster on the window shade. Cannot see out the window-seems to have fog in between layers of glass. Ice machine was not working. Heater covers in hallways falling off. Wifi was very poor. Overall, MANY things in disrepair.

Breakfast very nice. Convenient location.

No room bed and towel service unless requested. No bar or restaurant during day and evening