Coral Princess Hotel & Dive Resort

Great hotel! We stayed about a week here doing some diving. The dive shop on site at hotel is amazing:) The snorkeling out front of hotel is pretty good too. The room was great, good ac, good showers. We didn’t have a balcony just a Juliet balcony but it was a beautiful view. The hotel is quiet and peaceful, pool and bar is nice. Lots of loungers to sit and relax. Restaurant and bar close at 6pm. It’s a 1/2 hour easy walk to town or $100 MXN pesos taxi to town. You can ask for a mini fridge in your room if they have one available. You have to buy coffee for the machine in room:(

I have a system-wide medical condition. I have been going to this hotel since I was a child (about 20 years) and have fond memories there. There are some truly wonderful staff like Mr. Leonardo (in the restaurant) and Mr. Heme (concergie). I was hesitant to post this because the hotel will certainly know who I am. But this visit was not great for the following reasons: 1. We got stuck in the elevator for about 15 minutes. Not only were we stuck in the mini elevator, but it was falling down floors. We banged and screamed for help in Spanish until they came and pried the doors open. Once out, I had to ask 3 times (one in person and 2 calls) for them to put out-of-service signs on the elevator doors so it wouldn't happen again. I believe they finally put the sign out 30-45 minutes after we were helped out. The next day, the sign was gone. Needless to say, I took the stairs (to the 7th floor) for the rest of the trip. Was hard on the knees. After asking many times, the next day the manager did come and apologize that we got stuck in the elevator. 2. The bottled water is 150 pesos which is about 10 dollars. For context, larger bottles of water sell for 12 pesos (less than a dollar at the grocery store). I always buy my water at the grocery store, but I got traveler's diarrhea and needed water. The hotel doesn't have safe drinking tap water. I feel like this price is pretty intense given that. 3. The tap water is not safe. I got intense traveler's diarrhea and needed serious antibiotics. I was since 4 out of 7 days. According to the Johns Hopkins website for travelers diaherra, you can't wash your face or hands or dishes in non-potable water. This means that to wash your hands or face or dishes, you would need to use bottled water every time. That's pretty hard to do. It was less than ideal as I am immunocompromised. 4. Someone fell while I was staying there when a chair broke underneath them. The worker came over and said that it was because he weighed too much. After some time they removed the chair. The metal pole/ base almost hit my dad in the head when it broke. It was one of those hanging egg chairs. 5. I think I got travelers diaherra from drinking a Mojito (fresh mint) from the bar. I don't know for certain, but that's what I suspect. Now you might be wondering, why did I take the time to write this? According to the CDC, about 50 percent of Americans have at least 1 chronic condition. That's 1 out of 2 people. This hotel has always been reccommended as handicap/ disability friendly due to the flat paths and elevators and thought it was important to share this experience. Happy travels!

A beautiful property, clean and quiet. Comfy beds, hot water with plenty of pressure.

Great hotel! Ask for a fridge in your room they have a few extras they can put in there if they’re free. There is a coffee machine in room but you have to buy the coffee. It’s about a 20-30min easy walk to town or $100MXN taxi ride. The snorkeling off hotel is pretty good. The pool and beach area is lovely, lots of loungers and umbrellas. The dive shop on property is the best!! Great place to stay if you like quiet.

Very old property that needed everything updated including but not limited to towels to to linens to A/C units. We were in two different rooms over 7 days. Just far enough away from the town centre to cost 7-10 USD each way. No restaurant in the area. Breakfast was “not good” and the cost for drinks (bottle of water 7.00 USD). Would never return! I told them at the front desk and the staff simple does not care. They are robots and don’t have a mind to make a simple decision such as turn down the pool music especially when it was just us at the pool.

Cleanliness of room and outdoor area; friendly staff.

Rooms/bathroom could use updating.

We did not like the fact our friends who were staying at a different property were not allowed to come up to our room to visit or have coffee.