InTown Suites Extended Stay Marietta GA - Roswell Rd

Whole hotel smelled of skunk weed and crap. Shady place that looks nice in pictures but you might die.

great

front desk staff was bad attitude there where roaches in the room,the houskeeper did not clean the room,the room had a bad smell,kids runnig up and down the hallway.the hallways wasneve vacuum the week i stayed there.towels had stains on them

Crestwood Suites of Marietta, GA is more of an apartment than it is a motel. They only clean the room once a week and only provide one small scratchy roll of toilet paper and one thin bar of hand soap per week. No extra amenities are provided. Although the unit had a kitchen, no dishes or utensils are provided so it is not very usable unless you bring your own stuff. It had a comfortable bed and was clean and quiet so it is passable, but I don't plan on staying there again.

The hotel had the immediate appearance of a HUD housing complex and/or drug haven. There were sketchy residents up and down the halls. The room was maybe the size of a closet or dorm room. Was so bad I did not even stay. I checked my internet and changed clothes before completely leaving. There is no staff after 6pm and my check-in was at the cutoff so I was unable to ask for a refund after seeing the actual condition of the room and overall property.

This property is a rundown, filthy abomination. Stinking open bags of garbage left in the hallways. The whole place smells. Everything inside rooms and out in disrepair. Weekly rates. Long term residents lurking about. Front desk closes at 7p. MOST IMPORTANTLY, BEDBUG INFESTATION IN ROOM 317, AND NO DOUBT OTHER ROOMS!!! Do not be deceived. THIS "HOTEL" SHOULD NOT BE LISTED ON HOTELS.COM.

It was great and relaxing. The staff who did the check in was very courteous and friendly

Let’s start with the room we booked. We opened the door to the 3rd floor room and quickly discovered that a) the beds weren’t made b) there were dirty towels in the floor c) every door/drawer (fridge, freezer, cabinets, dressers) was open and d) part of the air conditioning unit was in the bathtub. We called down to the front desk (which at night is the security person) and he told us to come back down to the 1st floor and he would get us a new room. After waiting a while, we were led back to the 3rd floor. We never actually saw this room because the people staying in that room had their door guard in place, thankfully for them. That’s right, we were taken to a room that was already booked. So we went back to the 1st floor. After waiting for about 15 minutes, we were taken to a second floor room. There were made beds and a bathroom that wasn’t an obvious disaster, so we accepted it. In retrospect, we should have asked to take a look at a 4th room. The room we slept in had no curtains and a bright exterior light, and there was no shower handle in the bathtub. So we left the following morning with very little sleep and with no shower, both of which would have been greatly appreciated after a long day. I’ve stayed in countless hotels, and this was easily the worst experience I’ve had. Complete incompetence.

Poorly managed. Front desk closes at 9 pm, opens at 9 am. Closed all day on Sunday. Maid service is once a week. Place is run down. No pans in the "kitchenette". Everything seems to be used rough and not maintained. Worst hotel I have stayed in using Hotels.com. The description on your website is erroneous.

Disappointing the shower did not work. The diverted was broken and no one there to fix as front desk only 9-9.