InTown Suites Extended Stay Marietta GA - Town Center

We were in town for 4 nights and booked our trip at the last minute. Most other hotels were booked or pretty expensive so we booked this hotel to try and save a little money. This hotel was the perfect example of "you get what you pay for." The office closes at 7pm (not 9pm as listed on Travelocity's website), so be sure to make check-in arrangements in advance. When we got to our (non-smoking) room it smelled like mold or mildew with a smoke undertone - this was very evident when we opened our bags after checking out. There was a "full" kitchen that was completely empty - yes there was a stove top, refrigerator, sink and microwave, but no plates, cups, silverware, pots/pans, etc. and even with cooking utensils, I would not have attempted to use these incredibly outdated appliances. The room was filthy to the extent I was afraid to sit down or take my shoes off. The 2 sitting chairs were black on the arm rests, stained and colored on by children, and one had a hole in which you could see the wood and padding underneath. We stayed in this hotel for one night and promptly checked-out the following morning.

Ground floor room with a window that won't lock, asked three times to have it fixed and nothing was done.

This was the worst hotel ever!!! Our window on our room was broken. There were cockroaches everywhere, mold issues, they staged the furniture to cover up the fact that the window was completely missing the glass. Worst place ever to stay!

Of many, this was the WORST experience my husband & I have ever had. Upon arrival, we asked about paying extra for a later checkout since an event we were attending didn't start until around 6PM the next evening. The clerk, Brent, agreed to move our checkout from 11 to noon. Before we left the office around 6PM, he offered to extend checkout to 1PM, leaving a note for morning staff, which we accepted w/ much gratitude. We then went to check our room before heading out. To our surprise, there was a maintenance person shampooing the carpet & caulking cracks in the walls. That should've been our sign to go elsewhere, but I'd spent the money & didn't need to pay more. Fast forward to our overnight stay. There was a stove, microwave & fridge. No problem. Pillows on the bed were different sizes. One was tiny & hard as a rock. My neck is incredibly sore. No coffee pot through the entire motel. We reserved a smoking room, but there was no ashtray available or even plastic cups. There was one outlet throughout the entire room. It was nowhere near the bed. Surprisingly, there was a decent sized flat screen TV. My husband later found a roach crawling up the fridge. I wish I'd taken some photos to illustrate. The next morning, I found the knob to turn on water in the shower was very difficult to turn. When I finally turned it to a setting that should've produced hot water, it was lukewarm at best, even minutes later. My husband & I spent our turns in the shower gasping because it was so

When we first got there, we noticed there was only one kitchen chair and the bathroom light flickered badly. We reported those two things and they were remedied quickly. The exhaust fan in the bathroom only worked the first night we were there, but didn't need it so didn't report it. Didn't want to complain too much. We were told that they didn't swap out towels for clean ones and that we should wash our own towels. Ran out of toilet paper. No extra roll. Only had one day of housekeeping in the middle of our 10 day stay. It was an extended stay motel, but had no cookware or utensils. The wi-fi was weak. The hall carpet was dirty and messy, but wasn't vacuumed for a week. The entrance door by our room didn't close properly or latch, providing no security for the whole 10 days.

A stay anywhere else would be advised. We turn the heater on to get the chill out of the room, and it smokes-the fire alarm went off. Our room door did not lock -our couch was broken they replaced it with another one. The elevator inspection date was due in January, the dresser is broken, we have a light with no lampshade and no cord, and exposed wires and electrical socket without a plate. Making the reservation I made a reservation for a smoking room, when I got here they told me there had not been any smoking rooms for a few months, and offered no help. Absolutely no security as every door to the outside has broken locks. DIRTY flimsy blanket. Stay away!

I walked into my room with unmet expectations. There were no cups to drink from. A 2-burner stove and microwave but nothing to cook in (pots) and no utensils or plates. Also, no housekeeping services? After 5 days, my trash can was emptied by me....

I HAD A DOUBLE BED THEY GAVE ME ONE , THEY SAID NO CLEAN TOWELS UNTIL THREE DAYS , NOISY, LIGHTS DIDNT WORK, UNPROFESSIONAL

It was a jock after paying a week in advance get there and don't have a room and still haven't got my money back.

Okay, so I had to get a last minute hotel room, or else I would not have stayed here. The whole place smelled like cigarette smoke. I woke up the next morning with a sore throat and I believe it had something to due with the room we were in. There were spider webs on the ceiling and the ceiling in the hallway had holes in it. I'm not sure if they had a water leak that ruined the ceiling, but they sure were not in a hurry to fix it. The outside of the building was nice, which was misleading. Once you get inside, it is a sketchy environment.