Holiday Inn Express Hotel and Suites Abilene, an IHG Hotel

All good

I had a king room. The bed was worn out. It had a deep sunken area on one side. The plug-in digital clock on the night stand showed the wrong time and a battery symbol flashed constantly. The smoke detector on t ft he wall was obviously damaged. On night 2 housekeeping did not leave a bath mat. Won’t ever stay there again.

The lady at the front desk was really nice and friendly

The room was partially cleaned. There a pice of gum in our bath. The bathtub was dirty. There were hairs all over the floors and stains. I don’t think they were mopped

We never expect much from hotels, but this one was really great. The bed was very comfortable, the pillows were perfect, and they had, hands down, the best room AC we've ever had. We are cold sleepers, and never once did we get hot during the night. Breakfast was not very good, but hotel breakfasts are always a hit or miss anyways. We will definitely be back.

With being right next to the highway, you hear cars all night. There’s no water pressure in the shower, but the water does get hot. The bed and pillows are not the best. Not the most comfortable. There’s a keurig but it doesn’t make hot coffee. There is a refrigerator with a freezer, which was awesome. The room is nice.

Just right for my needs.

The hotel was nice and clean and friendly, but the bed in our room was very used. The mattress had a indent on the door side of the bed. It was very deep and you fell into it while you tried to sleep.

The stay was good.

The hotel is older the customer service was good. The bathroom had either rust or mold the tub was stained and had hair all over it. The TV would only work on one channel. No happy with my stay at all!