Quality Inn & Suites MidAmerica Industrial Park Area

This is the absolute filthiest hotel I have ever stayed in. It smelled from the time you walked into the building and got worse as you got to your room. They allow smoking on the 3rd floor which travels throughout the hotel. The carpets are stained and Haven't been vacuumed in quite awhile. There are spider webs and spiders in corners. Things that have not been dusted in months. The room with the ice machine is very nasty. I wouldn't use the ice for fear of machine having mold. I would tell all my friends to never stay here.

The room worked for the night, but I wouldn’t stay there again. The room felt humid and clammy, though I had the window unit A/C running. There were gnats everywhere. Pool looked like it’s not been in use in quite some time. There was also what appeared to be a belly button piercing sitting in the shower…

Love the friendliness of the staff, and the peaceful vibe while staying in your awesome hotel.

Maintenance is an issue. The entrance door was very difficult to open due to dragging on the floor. Tub and shower valves needs to be reworked. Staff was friendly and helpful, but facility need help.

The pool was inoperable, the breakfast was practically absent, and the bedspreads had stains.

Very disappointed. I realize only a 2:star, but after years of staying at quality inn, this was just bad

There was no a/c in breakfast area, lobbies are hallways and elevator had awful odor.

Staff not very friendly

Went to get my son for the weekend from Thunderbird and As soon as we walked in it was like a sauna! We got to our room and realized our TV wasn't working. Called downstairs and she came to look at it and couldn't seem to fix it so she sent a maintenance man to fix the problem and he immediately told us that the cable was cut in that room and he would have her send us to a different room. She brought new keys to us and when I walked in the room I honestly thought it was occupied. Turns out it was a room that had not been cleaned yet. So again I call and she brings a key card for a different room! Finally we were able to just settle in a room! Half clean, dead June bugs in the bathroom. Pool was nothing but dust. Never again! 0 out of 10

We travel for work all the time. This was the worst experience i have ever dealt with :( we checked in at around 5:30 pm and the AC was Off! So we turned AC on and went to ride around until we could tolerate the temperature (an hour) we got back and it was still about 85 degrees. There was roaches in room on walls & i noticed them in the elevator..So we spoke to front desk and they said they had no other rooms available. Oh, and the Pool was completely drained. They do not plan on fixing it either. And after all this it was about 7pm they said they couldn't refund us because we had already gone into the room that cost us $95. Just remember they frint desk will lie to keep the money. We were ripped off! We left when he said he couldn't help us. We left their motel around 7pm