Quality Inn & Suites MidAmerica Industrial Park Area

I got bit 5 times by the bed bugs inside the mattress, I'll probably die from lime disease now

I did like the breakfast, I did not like waking up at 3AM with my hand itching from something that bit me while I was sleeping, had to go to urgent care then pay out of my own pocket for antibiotics from the swelling and pain the bite caused.

Cancelled at hotel do to filthy and pool not opened . Being used for storage. I was still charged. Filing dispute.

The room smelled of cigarettes. No gravy for the biscuits and gravy. 11pm the noise thru the roof. Kids screaming. Dogs barking. People going in and out. The bed was lumpy. The day we checked out Debbie was the highlight of our trip. She was the only one that was very nice. We really liked her.

The person at the desk was rude but thats not a big deal there was black mold in the shower area the washer and dryer were broken no morning breakfast overall a nasty place tv remote did not work asked for another one that one did not work he came to the with another one that one did not work he told me the tv sound cannot be adjusted they said they programed the tv to work at the same volume we are older and need the tv a little louder but not to loud to disturb the next room

Room was disgusting! Mold, dirt, and don’t even talk about the breakfast.

It was a pleasant stay. The bed felt clean, the room seemed clean, breakfast was good. It was quiet, easy access from the road we were travelling and my brief interaction with staff was pleasant as expected - nothing extra that was good or extra that was negative. The ONLY negative, was the bathroom. There was no toilet tissue holder - which doesn't seem like a big deal, but on the wall near that general area, there was black smudgey short streaks on the wall. Next to the toilet your mind tends to imagine ONE thing when you see black smears... The wall down to the floor just seemed dirty (besides those streaks). But, with those streaks you just imagine dirty hands, and now you have to pick up the toilet tissue (rather than just pull it from the roll) and you imagine other hands touching the tissue and... it's just unpleasant. Having a clean bathroom area is such a big deal when you want your guests to feel your hotel is clean. I hope this location will take some time and go through their rooms to make sure they're presenting themselves well.

I absolutely loved the fact that the staff was super friendly and helpful except for on my last day there was a new housekeeper. She knocked on my door at 8 30 am to inform me that check out was at 11. Please I knew that. But other than that I was happy

Spiders in the room. The beds are very uncomfortable. The water pressure was deplorable at any hour of the day. Tree outside my window with any sort of wind would bang against the glass.

Bathroom was dirty, especially the toilet, when we walked in. Trash and specs of cement or dry wall on the floor by the left side of bed and underneath the air conditioner.