Days Inn by Wyndham Laurel MS

They were very accommodating after we were basically kicked out of the hotel next door to them because we made complaints on how deplorable there hotel was. Ms. Theresa was extremely helpful and had the most pleasant attitude!! We will definitely stay here again the next time we go to visit family.

There was absolutely NOTHING that we didn't like!!

The staff was very nice and super helpful when we had any issues (issue with remote/tv) Breakfast was good! Always fresh and the staff made sure the area was cleaned throughout the entire breakfast. Beds were very comfortable as well.

The bathroom light didn't work well but the mirror light worked very well. Water pressure on 3rd floor wasn't the best. Rooms were comfortable but the rest of hotel was pretty warm.

Neel and covered parking and breakfast

Good breakfast, friendly staff

The elevator was slow

Location

Smelled like cigarettes

The bed was comfortable

The bathroom was really clean. Stands all in the tub. There was an odor in the room

We had five issues: - the night desk person wasn't friendly not helpful and spent the majority of her time visiting with her boyfriend. - exercise equipment wasn't functioning properly. - there was no way to get drinking water. the machine to dispense fruity water was only operating during breakfast hours. - there was not a coffee machine in our bedroom, as is always provided in all hotel. - they would not allow us to take our breakfast to our room, as is always allowed in other hotels.

The location was great! I loved how close we were to Downtown.

Some of the staff was not very nice and was not informative. We got there, put our stuff away and got dressed for the pool. We were only gone for maybe an hour, hour and a half and our hotel door was opened. We were worried someone came in, we got a knock on the door from a man saying “I’m here to fix your shower.” We were freaked out and scared. It was only me and my little sister in the hotel room, our mom was outside smoking a cigarette. The man did not introduce himself with his name. I was closing the door clearly scared saying no thank you… and he says “ I’m maintenance.” (First, saying “I’m maintenance,” means nothing when you have two women in the room, who are in their bathing suits, wet, scared because anything could happen to us. He could have been a human trafficker for all we knew. He should have “introduced himself” with his name and a name tag!!!! He had no uniform on or name tag!!!!!) I again said, “no thank you.” And attempted to close the door, he attempted to come inside saying “ so you don’t want your shower fixed?” “Let me get my tools.” And basically barged in the room. He was incredibly rude and had no people skills. I was so scared and spooked from this encounter, I went up to the front desk to tell them I didn’t appreciate this at all. Someone should have said something to us when we were checking in to tell us “maintenance” was coming to “fix” our shower. The front desk lady was rude about the encounter too. Apparently, coming in the room with 2 women in their bathing suits is normal maintenance person behavior. Didn’t appreciate how he nor the front desk lady talked to me or my mom.