Hotel Alster

Schimmel in der Dusche und hinter dem Bett, Zimmer hat gestunken

Super Wochenende!

Hotel bien situé, proche de la gare. Ns avions réservé deux chambres, les deux au meme prix, une avait une grande salle de bain et l'autre etait beaucoup plus petite, une personne corpulente aurait eu des difficulté à bouger dans la petite salle de bain, radiateurs bouillants mais froid dans la chambre, un soir avons demandé si nous pouvions avoir une tasse d'eau chaude et on nous a dit que pas possible. Une petite bouilloire serait bien dans les chambres. En 1 semaine pas passé l'aspirateur dans les chambres.

Stor forskel på værelsesstørrelser, og de små var for små til en rejsefælle der er to meter høj. Sur modtagelse i receptionen da vi ankom. Men beliggenhed, renhed, morgenmad og faciliteter ok.

Hotel piccolo ma carino con buona prima colazione Vicino ai principali mezzi di trasporto 5 minuti dalla stazione centrale e dalle metropolitane Centro raggiungibile a piedi in 15 minuti Molti ristoranti e locali nei dintorni

We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.

Falta mas atencion. No son nada amables

I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night.

Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak.

Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage.