Hotel Alster

Hotellet er godt placeret tæt på banegården og tæt på mange gode restauranter. Fint område i centrum af Hamburg og dermed gå afstand til meget. Personalet var ret intet sigende, ikke meget smil eller hej og farvel når man kom og gik fra hotellet. Morgenmads buffeten var ganske fin, den havde det man skulle bruge for at starte dagen godt. Værelset var relativt småt, men fint til os, derudover er det temmeligt lydt, særligt fra gangen. Så medbring ørepropper, hvis du er lysfølsom. For at håndtere Corona bar restaurant personalet plastisk engangs handsker, hvilket blot gav en falsk tryghed, når de alligevel piller ved deres masker, krydser gæster af og drikker pause kaffen med de samme handsker uden at skifte, samtidig med at buffeten blev rettet og fyldt op.

excellent rooms and nice breakfast, receptionist are helpful. will be back soon

central station is nearby

Room on top 5th floor ... very hot, poor ventilation, only one fan which didn’t provide air to all 4 people in room. Poor lighting. Breakfast dreadful .... accept that in corona virus times things need to be done differently. BUT we paid for breakfast and to be offered pre-packed sandwiches, and a very limited selection of apples/pears/yoghurt is poor. We actually opted to go go to a nearby cafe breakfast instead. Staff not friendly. Abrupt and curt in manner. No car parking near hotel. Need to use closest multi storey which is 10 mins walk away.

Good hotel, friendly staff. Central to city centre and train station. Overall good 3* hotel

Friendly staff throughout the stay. Were helpful when i asked for extra pillows and allowed me to take my breakfast up to my room when there was nowhere left to sit. The room was very clean and the facilities were perfect for the stay. A little noisy when it came to other guests but got enough sleep every night. Breakfast was cute and full of choices, thoroughly enjoyed it. Overall the stay was just as I expected and i hope to come back some day! Danke!

The hotel does not live up to expectations and the pictures on their website. Bad beds, almost no lighting, faulty lift and generally dirty and a lot of things are broken in the room. Not recommendable!

The location was perfect, just walking distance from the train station and from the main attractions in Hamburg. The area had a lot of charm and choices for food and entertainment. The room was spotless and cozy. Breakfast was decent and varied. I'll come back soon.

The hotel is located very near the central station and about 10 min from the pedestrian area. The hotel is a very good tourist hotel, good for families we where 4 staying at the top floor in a big room. Breakfast has a large selection there should be something for everyone. So a good hotel at fair price for tourist exploring Hamborg.

Overnight break with family. Very convenient location. Great breakfast.