OYO Hotel Castle Rock CO Downtown

Rooms are overpriced for the quality.

Any hallway noise is easy to hear inside your room.

Great property! Would love to return!

One of the cleanest hotels I've been in. There was an issue with the shower and the water only being luke warm, but that was a mixer valve issue that i told them about so they can fix it. The water in the sink was hot. I did not appreciate the "either you pay a $50 deposit on the room or a $5 immediate charge for housekeeping fees. That is ridiculous as the cleaning is not an extra fee unless you tear the room up etc. Clean room, nice helpful folks, would rather the location was better, but that cant be helped.

Theresea was at the desk when I arrived. She was very helpful and pleasant in chatting. She showed me to my room to make sure I could get in. Upon returning from my vehicle with my necessities, I couldn’t get the door to my room open. A guest walking by helped me to open it. It just needed a stronger push to open. I slept well and took a walk around 8:30-ish. There was an odd and loud smell in the hallway when I left. I thought perhaps a soda machine engine or belt had burnt. Upon returning from my walk, my hotel door was open! I saw a lot of police cars and fire trucks surrounding the hotel. I asked the clerk what was going on. She was also pleasant and said someone smelled what I had smelled and reported it, saying they had smelled that before, and it was drugs. I asked the clerk if police were going into guest’s rooms since my door had been open when returning from my walk. She said yes they were. I began to feel unsafe in the building and somewhat violated in my privacy and security. When going out to my vehicle to leave, a guest said it had been his dog that had rolled in something, and the air conditioning carried the smell throughout the building. He said the police had to wait for him to return before they could check his room, yet no one had asked my OK to enter my room while I was on my walk. I let the clerk know. She then said the police didn’t go onto my room. It remains a mystery how my door was open while I was on my walk…A stressor to end the stay.

The breakfast was donuts, yogurt, and juice. So don't expect anything fancy. But we were in town for a beer festival, so just one night. So for our purpose, the hotel was fine. I'd stay again.

The room was stinky with cigarette smoke. It was clean and convenient. There was no art on the walls which I found kind of strange.

Hotel staff and breakfast were great

My stay was good, would've have been nice to have a iron/and ironing board. :-) Teresa's Customer Service was very "Outstanding!"

Every thing was convenient for me. And staff was great.