Super 8 by Wyndham Iowa Falls

It was a place to sleep

I understand pet friendly rooms have had several animals in it but you can try harder to eliminate the pee smell. You can take one Persons pet fee a month and simply buy a Oder neutralizer.

no comment either way as it was good for the price and people were very nice

Loved how it was close to several shopping centers perfect for grabbing snacks and forgotten items.

The room had a strange musty smell but It wasn't to bad at all and got used to it within 5mins.

Location

Staff wasn’t available, stood at front desk for a long time with no help, the pool looked murky, could hear everything outside room, pictures do not show what most rooms look like, very old, not updated, television was super small. Didn’t stay, left and went to the AmeriInn across the street! Much much better!

Good

More options for breakfast would be good. Other than that, great stay

Breakfast was basic prepare yourself - adequate but not outstanding/unusual. It closes at 9:00AM. The location was great for anything in the Iowa Falls area and about 90 minutes from Des Moines via the Interstate. It’s across the street from Walmart for any supplies you forgot to pack or just need. There was a refrigerator and microwave in the room - which we weren’t sure we would have.

The room had a musty smell which improved when we opened a window overnight. There were 2 hand towels at the sink (which is in the bedroom, not the bathroom) but no washcloths. Bath towels and wash cloths were in the bathroom. A minor comment is that the ice machines were empty and there isn’t a waste basket in the bathroom - only one under the sink in the bedroom.

Nice hotel for a good price.

Does the job. Clean and quiet. Nice staff. Minimal amenities but would stay again.

All night long since I got here so many gaming machines are half functioning. A lot of doors are blocked off. Hot tub doesn’t work . Soda machines aren’t working. There lack of employees. So you have to walk around aimlessly looking for staff to help. Some are so nice in casino but it seems desk staff I talked to over phone is unapologetic and doesn’t care that I paid my bill and expect some basic needs just like every other customer. I feel like they just are to lazy or something to literally put some effort to accommodate me as a disabled paying customer. I and my husband both were polite to them then I got frustrated and spoke up for myself and my money spent and the injustice and lack of basic accommodation I called and asked for and it’s advertised too on most photos presented on website. I have travelled to hundreds of hotels and I usually get the things needed for my disability. A manager or any employee should not just hang up on a customer that is stating he need necessary requested items in order to breathe and sleep comfortably. That was called in ahead of time to be requested. Then I call back after she hung up on me and another employee went on to chastise me over and over again because it was and continues repeatedly telling me that if I had made prior arrangements they could help. But I did call before I even left Missouri. They said no problem we can take care of that for you just ask when I arrive but no I get treated like I’m unimportant now can’t sleep.