Best Rest Inn & Suites

We stayed for two nights at Best Rest Inn & Suites (business trip). While there are some minor items that could be updated, it was the staff that made our stay truly amazing. Janice, Lou and Amy were all so welcoming and outgoing. Beautiful smiles and personalities made you feel like like you were home. Ladies... you are ROCKSTARS!!!

This is an old hotel that could use some work. Some outlets in the room did not work so it was hard to use the hair dryer as installed. Housekeeping took towels that we hung up to use again but did not take out the garbage or make the bed. Even when requested, they still did not make the bed, which was a pretty hard mattress. This hotel could use some love!

No internet, No plugs for charging, Front door broke, No shower curtains, Took all coffee pots from rooms. Bed linens old and torn, no working clocks,no plug in sink. On top of that is their coffee in breakfast room is terrible all watered down. Do yourself a favor and Do Not stay at this so called hotel.

check-in was flawless but ice machine was broke (had to go to front desk). Internet was down. (had been for a while). Lights by bed didn't work. they were unplugged by previous customer because room outlets are very limited and oddly placed. two sets of towels in the room when we booked for three people.

TV didnt work, but she selected another one with a working TV

Tansperancy first. we have stayed there before and will go back, only for the sake of convenience when visiting the area. To also be clear we think highly of the staff. But.... The side access doors which have a card lock don't work so the doors are unlocked 24/7. The ice machine has been out of order the last three times we stayed there. To be clear, the staff will get you ice, but you need to go to the front desk and request it. There are no USB ports anywhere in the rooms so be sure to bring your chargers. They have removed the coffee pots from the rooms.The outlets in three of the rooms that we stayed in are loose within the electrical box in the wall. While they are most likely safe to use, the fact that management ignores that needed repair, imo, speaks volumes about their commitment to customer focus. My wife and i disagree about the hot breakfast. C from me and B from my wife.

quiet and close to areas of necessary shopping.

I had a lot of studying to do and it was quiet

After they charged my credit card, they said cable and internet were not working. Then we went to gwt in our room and keycard did not work. Went back to desk and tried it again Came back to the toom and no go. Went back down and got another keycard. And yet again no go. So the lady came down and opened our door. We wnet out to eat and came bacl and door locl still did not work. So they had to let us in the room yet again. We will definitely not go back but feel like we need a refund also.

Desperately needs an update. Breakfast was very poor.