Quality Inn Mishawaka - South Bend

Overall, a good stay. Nothing outstanding and no complaints.

This hotel is a total dump. I do not know how people can stay at this hotel and the company has not done a single update. Our room door did not even have a secure locking system on the door frame! Unbelievable! The smell of the hotel was awful. Everything in that hotel needed replaced. Looked very very old. Please do yourself a favor and look some place else to stay. The hotel looked very sketchy and we left. We didn’t even stay there as we had a family emergency and they wouldn’t even help us to get our money back. There was no way even if we didn’t have a family emergency we would have a huge problem laying our head down to sleep at this hotel feeling safe. Hasn’t a district manager come to look over their hotel, and see how horrible it looks. We swear this hotel hasn’t been remodeled since the 70’s. DO NOT MAKE A RESERVATION HERE AT THIS HOTEL YOU CAN THANK US LATER. Our review will probably not be published cause of the horrible review, but sorry it’s the truth!

Extremely mediocre condition. The hotel didn't even have an elevator, which, to me, seems like an ADA violation. The place was not only in dire need of updating, but it was downright dirty. I will say that the bedding was clean and beds were reasonably comfortable, but the bathroom was not very clean and the hallways were dark and dingy (always a bit sketchy). I was also quite disappointed with the breakfast selection which only gave the options of waffles, danish and cereal. The bananas were unripe and there was not even any bread or toaster. Overall, just really sad, especially for the price.

The hotel was not clean and there is no elevator. When you go up the stairs they are dirty and there is a terrible smell on the 2nd floor. They claim to clean your room which actually means they throw up your comforter (not even straight) and change out the towels and take the trash out. They don’t wipe anything down at all. That is it. When we turned the shower on a disgusting color water came out and the sink had terribly mild pressure. And don’t even think of calling the front desk for anything because no one is ever there to answer your call. We will NEVER stay here again.

It was cozy, relaxing and comfortable! Just overall great!

We were in town for the national baton twirling championships at the same time as a world series event for baseball, so most hotels were booked. We just needed one night on our way out of town since our first hotel didn’t have availability for the last night we were there. Check in went fine, but the staff was difficult to understand and communicate with. Disappointed that there was no elevator, and the condition of the parking lot and landscaping is quite poor. There was a huge wet spot on the carpeting in the hall, not sure I want to know what it is from, and the room had a very strange and stale smell to it when first entering. The room itself was clean and the beds were comfortable. Breakfast options seem very limited. There were a lot of baseball families there that probably were at breakfast before we were in the morning and the garbage was overflowing by the time we got there and didn’t look like it would be changed over anytime soon. Box fans were going in the lobby area, which was probably for circulation, but doesn’t lend to an overall good look/first impression.

Loved the stay! Receptionist was an awesome lady! Very friendly. We made a quick trip for a funeral. After driving over 550 miles, when we finally made it to our room to sleep, we never heard a sound outside of our room. Recommend to anyone. When we are back in thd area, we know we will stay again.

Property smells and rooms are dirty with dirty bedding. Front desk staff horrible about cleaning

The place is a bit aged and has an odor, but not bad for the price and location.

Very hot, a/c didn’t work well