Quality Inn Mishawaka - South Bend

Initial check in went fine, after being given my room key, I checked the bed as one should always do and it turns out the sheets on the bed weren't clean, requiring me to request clean sheets from the front desk. The clerk gave the impression that my request for clean sheets was an inconvenience, since housekeeping had already left for the day. Additionally. It looked as though some of the towels werent clean either. Luckily i found one that was. The entire stay was mediocre at best...the only good thing was my stay was for a single night.

Hotel was filthy, supposed to have a hot breakfast and there was nothing, terrible front desk customer service, moldy bathrooms, paint chipping off the walls, major water stain on the second floor carpet that leaked to the floor and created moldy tiles on the ceiling

This hotel was horrible! Stay there only if it is the last hotel available!!! -The room was dirty. -The AC was loud and smelled like mold. -The bathroom sink was broken and was leaking on the bath towels! The towels that were not wet were dirty and had orange spots on them! -The towel bar was missing from the wall like somebody tore it off, you could see the holes in the wall! The drop ceiling tiles in front of our room were caved in from water damage and there was mold growing from them! This is absolutely the worst hotel I have been in my life!!!

They gave us a room with a broken blow dryer,yellow towels, broken toilet paper holder, a huge hole punched in the door. They did tell us there was a hole AFTER we checked in, walking to our room and there was no other room on the 1st floor. Since there was no elevator, we had to be in the first floor due to a medical issue we called ahead about. Multiple stains in the carpet and other holes in the wall. We have stayed here for 5 years and they always had a near and eggs at breakfast. Due to dietary issues we can’t have waffles and yogurt. This trip they kept saying the food truck was delayed and coming later. It never showed. At check out; the manager said they haven’t had meat and eggs since Covid. Yet they had it every time we came from 2021 until fall of 2024. So not a true statement. Also the WiFi did not reach our end of the hall so I was not able to work two days I was there and just burned the days off. When said there was smell of pot and a barking dog, they told me they never smelled it or heard the dog. I guess I imagined it, two days in a row. Very disappointed as we have stayed at this hotel multiple times and had good stays. But when the checked in I should have realized it was different when the person checking us in had on a shirt that said “IDK, I DONT CARE, IDGAF”. It was graduation weekend and no other rooms to be found and this room was prepaid. So we had no choice but stay

We only needed 1 night as we were flying out of South Bend. The room was fine, however, the bathroom tiles were cracked and noisy.

The carpets were stained like crazy, The bed wasn't clean and then there were bugs that ran across the floor as soon as I got in there.

Great quality for the price!

The room and the hotel are nice and clean, but the breakfast is really limited choices. You don’t even offer bread.

Ok

just in for a night to visit family ... carpets were stained . possiby dirty ..