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6.6 / 10 Guest Rating

Quality Inn & Suites Charleston - Civic Center

1010 Washington Street E, Charleston, West Virginia, 25301, Charleston, US

Quality Inn & Suites Charleston - Civic Center - main view

About the Property

Amenities and Recreation
Take advantage of the fitness center and enjoy complimentary wireless internet access. The hotel also offers a daily buffet breakfast and a 24-hour front desk for your convenience.

Featured Amenities
The hotel provides complimentary wired internet access, a 24-hour front desk, and luggage storage facilities. Guests can also benefit from free self-parking on-site.

Comfortable Accommodations
Relax in one of the 140 air-conditioned rooms equipped with refrigerators and cable television. The rooms also feature coffee/tea makers, irons/ironing boards, and phones with free local calls.

Make yourself at home in the heart of Charleston and book your stay at Quality Inn & Suites.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
1/6

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, microwave (on request), and dining tableSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$151.84

$121.47

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
Standard Room, 2 Queen Beds, Non Smoking - Photo 8
Standard Room, 2 Queen Beds, Non Smoking - Photo 9
1/9

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$137.88

$110.3

Includes taxes & fees

Guest Reviews

6.6
Good144 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the budget-friendly rates.

Categories

Cleanliness5.6
Service9.1
Location5.1
Room Quality6.6
Amenities5.6
Value for Money8.6
Food and Beverage5.6
Overall Experience6.6

Select topics to read reviews

M
Mary
Verified booking
family
Standard Room
Stayed in May 5, 2025

"Excellent"

8.0

Walking into the lobby of the hotel, I was concerned because it was little rundown, however, our room was very clean and comfortable, and the only complaint about the room was that my bedspread was stained. I think it was clean, just really stained. We interacted with two folks working the front desk - morning and evening, and they were both kind, responsive and helpful. We also ran into two different cleaning staff members and they were also very nice and helpful. The area of town is kind of run-down and depressed, which is unfortunate because downtown Charleston is lovely and I hope they experience some sustainable level of revitalization soon. Despite that, the hotel was really affordable and centrally located, and I would stay there again!

Helpful?
P
Pamela
Verified booking
family
Standard Room
Stayed in May 3, 2025

"Exceptional"

10.0

Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.

Helpful?
D
Dorene
Verified booking
Standard Room
Stayed in May 2, 2025

"Dorene"

4.0

Stay was not so good. Door very hard to latch shut. Phone did not work. Called the desk to let them know and he said he could move us but it was too late to go through all that. He wanted us to come down to the desk. I would not recommend Motel to family or friends.

Helpful?
D
donald
Verified booking
Standard Room
Stayed in May 1, 2025

"Great rooms"

10.0

It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.

Helpful?
C
craig
Verified booking
partner
Standard Room
Stayed in Apr 13, 2025

"Good"

4.0

Would have given a really good review had it not been for the kitchen staff cursing and screaming and threatening me because she was feelin some kinda way . Very stressful and very scary I think she was bipolar or something

Helpful?
T
todd
Verified booking
family
Standard Room
Stayed in Apr 11, 2025

"Excellent"

8.0

Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!

Helpful?
D
David
Verified booking
Standard Room
Stayed in Apr 11, 2025

"Good"

6.0

Renovation’s going on in building and next door. Noisy throughout the night.

Helpful?
J
Jolena
Verified booking
Standard Room
Stayed in Apr 9, 2025

"Employees with sticky fingers "

2.0

Our room got rammed shack and items got stolen by a staff member.

Helpful?
D
Douglas
Verified booking
friends
Standard Room
Stayed in Apr 7, 2025

"Good"

4.0

Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.

Helpful?
A
Angelo
Verified booking
Standard Room
Stayed in Apr 3, 2025

"Exceptional"

10.0

The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.

Helpful?
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