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6.6 / 10 Guest Rating

Quality Inn & Suites Charleston - Civic Center

1010 Washington Street E, Charleston, West Virginia, 25301, Charleston, US

Quality Inn & Suites Charleston - Civic Center - main view

About the Property

Amenities and Recreation
Take advantage of the fitness center and enjoy complimentary wireless internet access. The hotel also offers a daily buffet breakfast and a 24-hour front desk for your convenience.

Featured Amenities
The hotel provides complimentary wired internet access, a 24-hour front desk, and luggage storage facilities. Guests can also benefit from free self-parking on-site.

Comfortable Accommodations
Relax in one of the 140 air-conditioned rooms equipped with refrigerators and cable television. The rooms also feature coffee/tea makers, irons/ironing boards, and phones with free local calls.

Make yourself at home in the heart of Charleston and book your stay at Quality Inn & Suites.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
1/6

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, microwave (on request), and dining tableSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$151.85

$121.48

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
Standard Room, 2 Queen Beds, Non Smoking - Photo 8
Standard Room, 2 Queen Beds, Non Smoking - Photo 9
1/9

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$137.89

$110.31

Includes taxes & fees

Guest Reviews

6.6
Good144 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the budget-friendly rates.

Categories

Cleanliness5.6
Service9.1
Location5.1
Room Quality6.6
Amenities5.6
Value for Money8.6
Food and Beverage5.6
Overall Experience6.6

Select topics to read reviews

H
Heather
Verified booking
Standard Room
Stayed in Jun 18, 2025

"Good"

6.0

The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell

Helpful?
S
Stephen
Verified booking
family
Standard Room
Stayed in Jun 13, 2025

"Exceptional"

10.0

Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.

Helpful?
A
Arnold
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Good"

2.0

No pool, kids we’re very disappointed

Helpful?
F
Frederick
Verified booking
Standard Room
Stayed in May 31, 2025

"Exceptional"

10.0

Location

Helpful?
M
Merlin
Verified booking
family
Standard Room
Stayed in May 28, 2025

"Good"

4.0

We stayed for 1 night but the room we're staying has no hair blower, the outlet connected to the lampshade on the bed table is not working. The fridge was inside the cabinet and it didn't light up when you open it. It was a bad experience.

Helpful?
R
Rose
Verified booking
Standard Room
Stayed in May 28, 2025

"Good"

4.0

Front desk person so rude also tv no WiFi connection or doesn’t work.

Helpful?
D
David
Verified booking
Standard Room
Stayed in May 12, 2025

"Good"

6.0

It was ok for one night

Helpful?
B
Brenda
Verified booking
Standard Room
Stayed in May 10, 2025

"Exceptional"

10.0

Ok

Helpful?
H
Hayley
Verified booking
family
Standard Room
Stayed in May 8, 2025

"Good"

2.0

This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.

Helpful?
W
william
Verified booking
partner
Standard Room
Stayed in May 6, 2025

"Exceptional"

10.0

Very nice place close to shopping and restaurants, entertainment

Helpful?
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