AmeriVu Inn and Suites - Stanley

My room was going to be upstairs but was moved to the first floor with a king size bed and jacuzzi tub. Overall the room wasn't too bad there was some plaster being held up by some decorative push pins and a big crack down a section of the ceiling in the middle. The bed was very thin the mattress was very thin and hard did not like that at all did not sleep well because of that. Otherwise it was clean I didn't use the jacuzzi tub but it otherwise looked fine.

As you walked in it smelled horribly of cigarette smoke BUT it was only because someone was sitting outside in front of door smoking. Not hotels fault but it had me wondering at first if this was going to be okay to stay. desk person was very nice and helpful. Room was quiet. The sheets smelled clean and the room was clean. Older property but no major complaints.

The staff was rude, the towels were stained and torn, the pillow cases were torn. Advertised as having breakfast and there wasn’t any

The towels needed to be replaced and the room was falling apart- the ceiling- in places and the bathroom light was flickering off and on.

Well check in was fine, but after our first night, partner and I were having a personal moment and the housekeeping MAN walked right into our room, didnt even knock. I felt so violated. We got dressed and went straight to the front desk and the owner to say the least is a greedy and non understanding woman. Wouldnt do anything about it but in fact call the police on us. Said he was fired but still having him work the week. Worst service and stay ever. We couldnt go anywhere else and the police basically stated she couldnt kick us out. Do NOT stay at this establishment. She wouldnt even give us a comp or anything to make us feel good about staying there. Breakfast was horrible. Over charged. Broken toilet seat. Dust. Garbage and change behind the TV. List goes on.

Value, the price is right for a quick stay. The room was very clean. Ammenities available. I stayed there because I attended rockfest. I just needed a bed to stay in because I would be gone the entire day. Located right by a major highway.

I was told there was twenty four hour guest service. I would leave at 6 AM and would not return until around a midnight. There was no one at the desk. I was told, there would be breakfast at 6am. There was never breakfast available. The pillows were too soft. I would wake up every morning with a stiff neck. Many of the light switches in the room did not work. I did have light as every lamp in light bulb worked. I just had to manually turn them on via the lamp. I booked view booking.com at $89 / night. I booked a year in advance. Before I went on my trip up there. I was charged at the current rate whick would put me over $800 because of the proximity to the start if Rockfest. I called them and told them that I have receipts showing that I booked at a lower rate. Fortunately, when I got up there it was a system glitch. O was refunded the difference and stayed at $89 / night. I don't want to discourage people from staying there. I am just making it aware in case it happens to more than just me.

We had two rooms for the weekend. One much better than the other but even with that the good rooms bed didnt have pillowcases, and bedsheets had yellow stains on them. The second room was absolutely terrible! Sign on door says non smoking but the room stank so bad like smoke. Also must of been pet friendly because there was evidence of its feces on the floor. The air conditioner didn't work, the cord looked like it had been on fire. Water barely came out of shower. Do not recommend !

I was disappointing in the breakfast options. The book in the room said there would be belgian waffles, eggs, breakfast meats, fresh donut holes, english muffins, bananas, oatmeal, yogurt, cereal, bread, muffins, coffee, juice and milk. When we got down there for breakfast all they had was hard boiled eggs, milk, orange juice and granola bars. I admit we got down late the first day. but I went down early the second day to check what they had and it was still just the same stuff.

Definitely not what I expected for my money ($199/2 nights). Good thing the room had 2 beds as the first one I pulled the blankets back on looked as though it hadn't been changed after last guest. There were no pillowcases on the [blood?] stained pillows which were torn and well past their expected usage. The bed I used was lumpy and very uncomfortable. The WiFi didn't work and the cable TV kept cutting out (good thing I brought a book). On the wall near the toilet was a (drip) stain which looked like it had spots of mold on it. The towels were very old and worn. There was no ice bucket in the room and the hair dryer did not work. The continental breakfast consisted of a Keurig coffee machine, a gallon of milk and a jug of OJ in the small fridge w/one container of yogurt. Where you would expect to find bagels/muffins/donuts were small packages of mini cookies and crackers. My first night I had to call the front desk to have the people/children above me to stop jumping off the beds and running around at 11:30pm. Also at approximately 8:30-9p my room started smelling of some kind of ethnic food (maybe curry/garlic?). It was so strong I had to turn on the bathroom fan and AC to pull out some of the horrid smells! Yes, I should have camped in a tent!!

The motel has great potential but really needs maintenance and a little better service. In our room, the toilet was loose, the light over the sink did not work, WiFi didn't work, plugs world not stay in the outlet near the mirror and there was some random buzzing noise that happened throughout the night. The person at the desk was not friendly, did not give us the WiFi password until we asked (then it would connect but no interest) and they did not answer the phone (around suppertime).