Super 8 by Wyndham Franklin/Middletown Area

Waited 30 mins at check for an attendant to come to front desk

The room was actually nice. Newly remodeled. The room across had a dog that barked all night.The staff is friendly except for woman office manager. A pure B! We have stayed there several times over the years and this location is always improving building wise, but the newest office people are shysters. Tried to bill my bank twice as I was leaving, and I saw the notice.The woman was absolutely pissed when my bank stopped the transaction. Never going there again.

First off, I have never heard of a place requiring a customer to put up $60 to $100 in CASH as a deposit instead of the credit card used to pay for the room. Luckily, I had cash on me. I got up to the room on the second floor and entered the room that smelled like it had been smoked in. The window was open with no screen. A stink bug was crawling on the drapes. The AC unit was off. So I got the stink bug out of the room, closed the window and drapes. Turned on the AC. Checked my bed for bedbugs (none found). Got some sleep. The next morning I went down to the lobby for what their ad described as "free breakfast". It consisted of coffee, apple juice, orange juice and mini muffins. It was a total let down. Needless to say, I WILL NOT be spending any more nights at that property. I would be embarrassed to call it a Wyndham Property.

Staff was courteous!

The blow dryer in bathroom didn’t work. No Continental breakfast that was stated on the website. Mini fridge freezer didn’t freeze or keep things frozen.

I stayed here several nights at the Middletown , Ohio one across from McDonald’s. I was on contract at atrium so this place was convenient. However , there was always long dark hairs on the towels and wash cloths. They often looked like someone had stomped on them before placing them in the bathroom. There have been times homeless people walked in and around the front doors. One night someone was banging on the door across from me cursing someone out at 3 am then she came back around at 4 am to do that again. The air conditioner was not working in one of the rooms and one of the times I was there the vent cover fell off. There was a room with bright pink nail polish spilled all over the floor. There were a few times my key card didn’t work so I had to go back to the desk to get new one. One time my key card didn’t work at all bc it looked like where you insert the card was malfunctioned so my door just didn’t lock the three nights I was there. The blankets and sheets have what look like food hardened or cigarette burn holes . One night I heard a dog barking even though signs say no dogs allowed. There is a very unfriendly check in guy at 10 pm . Every single time I showed up he never smiled and looked like he would rather be anywhere else. Maybe he is just tired. The only positive things I can say is I didn’t see any bedbugs and I stayed several different times in several different rooms.

Will never go there again!!! They couldn’t pull up my paid reservation even with the confirmation number do I had to pay again for the disgusting room that I got. Took 45 minutes to try and check in and paid twice on top of everything. Then after contacting my cc company they wanted to fight me on refunding the payment for the reserved room I had that they could not find. Finally after almost a week of their nonsense I got a refund of the room I paid for and never was provided by them. Avoid this place at all costs!!!!!

Staff unfriendly check in was uncomfortable at best. Staff was watching a soccer game and was visibly upset i was checking in. Security depoait is in cash 100.00 no notice about that until I was at the counter. Included breakfast was a very dry muffin. For the price this was horrible. The smell of weed coming from other guests was also bad. On top of the dog barking at 1 am. So much for no pets. Staff could care less.

The place is very nasty. The room never clean. You see the people sleep in the parking after use drugs. The place is terrible.

The 1st non smoking room we got smelled if cigarettes so bad we had to ask for a different room. It also smelled like cigarettes but not as bad. The bed had stains on all the blankets. It was a very disgusting room. The bathroom had someones hair in the sink. The furniture was all peeling and scuffed. It looked like a slum room. I will never go here again nor do i recommend it. Worst hundred bucks we ever spent!!!!!