Super 8 by Wyndham Mokena/Frankfort /I-80

Staff was very friendly at check in.

Beds looked dirty. Blankets had burn holes in them. My son and I slept on the top of the bedding with a little blanket we brought with us. The tub was dirty, covered in hair from the last guest. I made my son skip taking a bath because it didn’t look clean. The plow truck came through and woke us in the early morning. Loud doors closing all night, I kept thinking someone was trying to get into our room so I didn’t sleep.

Location was fine but not much for breakfast in comparison to other properties we have visited.

The T V could have worked , the noise above us could have been quieter heavy walking through the night waking me through the night. Cigarette burns all over in the room carpet, bathroom. Furniture in the room and even the sink top , broken tile in bathroom and broken door lock on bathroom door. I don't normally complain but this room was nasty. Just being honest.

The property was good considering the price I paid. Good value. The staff was excellent this is what made a huge impact in my overall experience.

Nothing.

Девушка на ресепшене грубая,наглая,необразованная!

I made a reservation for an overnight stay and ended up being charged for the stay when I canceled the same night. I canceled because there was an EXTRA $150 service fee attached to my reservation by the hotel once I arrived. This fee was by the hotel and NOT mentioned through booking.com! The refund charge was listed as being under the management's discretion at that hotel. The hotel ended up charging me for that overnight stay even though I canceled 😡 There was NO BOOKING POLICY on when I had to cancel in order for me to not be charged! Total "RIP OFF" and I would never recommend this hotel or this hotel chain to anyone ever! 😡

Not much

Took us 20 minutes to even check in. Was just standing in the lobby. The grime of the hotel was very apparent. Everywhere you looked, you saw filth.