428 S Main, Belen, New Mexico, 87002, Belen, US
Convenient Amenities Explore complimentary wireless internet and unwind with a drink at the bar/lounge. A continental breakfast awaits from 7:00 AM to 10:00 AM. Featured Amenities Enjoy dry cleaning/laundry services, laundry facilities, and coffee/tea in a common area. Comfortable Rooms Relax in one of the 42 air-conditioned rooms with microwaves and free Wi-Fi. Book now for a stay near Belen's attractions!
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Not as advertised. Not even suitable to be a Super 8! $195.00 for one queen size bed for one night. The place is run down, and with fixtures falling off the wall. Not even a trash can in the room! Doesn't have bar, restaurant or balconies as advertised. It does have a partially fenced parking lot, and the staff was friendly. But this place is a rip off.
The room was dirty with hair all around the bathroom, mold lines the bathtub, the sink is clogged and cigarette burns decorate the sink. The sheets/bed had hair on it as well so I alerted the staff, they had it all taken care of and stated that the "workers go on strike often". The bedside table is structurally ruined so nothing could be on it without the table collapsing. We felt so uncomfortable that we stayed away at long as possible and went back only to sleep and then left upon waking. Not worth the $$.
Great staff
The lock to access the building was cut open and it was not possible to close it overnight dismayed, and very unsafe. Also, this allowed for a lot of flies to enter the building and consequently the rooms, I had a lot of flies in my room. I had to wake up at 3 o’clock in the morning to go to the balloon festival and there was a neighbor that was continuously fighting with his partner, and running up and down the hallway, slamming the doors. I reported this to the front desk around 1130 at night, but the noise continued up till around 1 o’clock in the morning. There was no regard for customer comfort and safety. The place was dirty and it smelled bad. My room had recently been painted so this smell of paint persisted. I would not go back to this hotel.
Great room and great deal for where we had to stay!
Terrible conditions Dirty
The lobby was closed at night and the only way out was a creepy back door and a long walk to the Handicapped parking spot. Unacceptable. Filth on the toilet and bathroom floor. No coffee in the room and no vending to be seen.
There was no toilet paper in the bathroom and the room smelled awful! The door wouldn’t even lock. We checked out early only stayed one night paid for two.
Beds were comfortable enough and the price on Expedia was great. But we had to go get kleenx and then go back and gets cups. The back door did not open with our card when we got back from dinner. Just kind of rundown and not taken care of.
Staff shared personal information with other guests and found them asking for money for drugs and staff was dressed unprofessional and staff stayed in rooms and partying with guests was not good while management was away hotel was unsafe at all times
