Ocean Park Resort by Vacasa

Has potential but needs better leadership. Staff behind the desk not rude but are short and rush answers just to return to their cell phones. No room service everything is self service which is not a big deal. Maybe invest in some pine soil or fabuloso, it’s a pet friendly hotel, nothing says clean like fresh smells. Cut the things growing from the hotel to the beach. I would most likely stay there again the hotel was ok but can be so much better. It needs leadership with pride,step up.You can’t teach manners to the staff but at least be polite. Good morning, how can I help you, how is your day, not keep your head down and hope No one talks to you. Not all the staff was this way just two. I would really like to see these and more improvements, we vacation in Myrtle every summer and would like to stay here again.

The hotel is mostly well kept. The room had a full sized refrigerator and full sized kitchen sink as well as a full size stove. It had a microwave and a coffee maker. The beds were a little uncomfortable, as there was kind of a well in the mattress on one side. The shower faucet was difficult to manuver and it ended up breaking. The front desk had it taken care of within minutes so that was nice. The front desk overall was very unfriendly. Seemed annoyed that they had to exchange towels even though that was the only option in order to get fresh towels. Also, maid service would not let us get toilet paper. We were there a week and had 3 females so every other day we had to go down and request toilet paper.

For long stays there is no house keeper. Sand in outdoor pool most of our stay until someone cleaned it. That’s when we took a dip. Everything else was great! Nice and spacious condos and clean.

Not much to recommend about this place. Won’t go back.

Someone gained entry into our room while we were at dinner and stole my phone charger. Management has not done anything about It as of yet. Very unprofessional staff. Hallways are dark and dirty. This was our first and last time coming to this hotel. I do not recommend anyone coming here at all. You will regret it like I did.

They should have more elevators to accommodate the flow. You have to wait so long for an elevator. I know they ask if u would like smoking or non smoking rooms. But I felt they could have had a smoking area instead of walking to the curb. But my room was very clean and Kudos for that 👏

The property was filthy dirty except for the parking garage level. The front desk staff was rarely engaged and more interested in their cell phones. We brought towels to the front desk to exchange and on all but one occasion were told to put them in the linen shoot ourselves after we counted in front of them. We left and went to another property!

It was in a good location. We had to call for maintenence a couple of times but they responded quickly.

Worst hotel I’ve ever stayed at.

Had a great stay and was very comfortable room. Need some minor repairs and did not lole the fact you had to take your dirty towels done and let them count them before they gave tou clean ones.