Ocean Park Resort by Vacasa

This was the absolute worst stay ever my family Thanksgiving was messed up the room was old outdated furniture and the worse part there were roaches and I was on the 12 floor my family member was on the first floor and had roaches too we had to check out and find another property that was pet friendly on Thanksgiving day I went to the front desk 4 times but when I contacted Vasca they said they had no records of a complaint and I should of called them first I was only refunded for one day

Liked the space and the Kitchen, like the upgrade on the back splash. Like the floors good for our little furry ones. Pillow needs upgrades, not so comfortable or bring your own pillow, deck could use a small table so I can put down my book or glass of water. Frying pan need replacement, scratched up, only one frying pan that was very large, could use a 2nd one a bit smaller. Liked the lighting, had a few lamps. We like lighting atmosphere. Cork Screw needed or bring one. No ice maker in refrigerator so bring ice. Toaster needs replacement, burned the bread, flimsy. Other wise , a lot of forks and knives and plates and cups and bowls. Enjoyed having those as needed. Hope this helps...

Property is a little dated especially when it comes to handicap accessibility in the bathrooms no walk-in showers no ADA toilets. Besides the quality of the arm chairs (poor, old, only one per room and uncomfortable) and the ADA issues this is a fantastic place to stay even though it doesn't have all the high dollar amenities of the classier hotels and resorts 20 blocks further north. Thanks Ocean Park we enjoyed our stay. 10-13-24 thru 10-16-24. Oh yeah almost forgot the 10 digit door-pass codes really suck it's time to change the locks.

The door codes were hand written. They should have been printed out on paper which would be more legible. The numbers on the door key pads are very small and the hall has low light making seeing the numbers difficult. The numbers must be entered precisely or the red lights come on and you must start over therefore the numbers must be entered repeatedly. My wife took some used towels to the front desk for fresh ones and was told she had to take them down a dark corridor and place them into the laundry shoot before she could get fresh towels. I understand that there is no maid service during the stay. Customers should not be treated like thieves nor servants just to get a couple of fresh towels. The staff seem to be lacking in basic courtesy skills in treating customers. This facility is in a great location and is small dog friendly. The customers tend to be very friendly and courteous.

Having to pick are own trash take it down stairs to front desk for cleN trash bags same with bath towels and the bags and other belongs where not secured hotel take no responsibility for security. I never would had made reservations there if we had input of this type of operation.

Loved the hotel

We had a great time, lovely view. The only thing we didn’t care for was having to park so far away, using the long passcodes to get in the door- no key cards. The parking was a little cramped other than that excellent experience and would go back again to stay.

This hotel was so wonderful love how they are very pet friendly. They go out there way to make to make yoir fur babys feel welcome with the dog spa and grooming on property . The room and staff were friendly and helpful very clean place. Cant wait to.come back

Very nice

This hotel literally had us bring our towels to the front desk for fresh towels each time we needed them. They actually counted the used towels and wash cloths to ensure they gave us the exact amount of fresh towels in return. The guy at the front desk tried to scold us for not going to the front desk to drop off the towels, when we were told the day we checked in to bring the towels to front desk, then we discarded them ourselves down the laundry shoot. We had no problem following the directions, but clearly the staff had different directions- depending on who was on duty. The water did not stay hot in the shower, we were told to let the kitchen and bathroom sink faucet run to get the shower hot. The shower curtain was dirty. And the bathroom door was damaged. The cleaning lady and the maintenance guy were very kind. This hotel needs to either be sold to a better owner or the current owner needs to make some major upgrades. Also- let customers know in advance that if they stay at your hotel, they need to bring their own towels. I have never stayed some place that rations out towels as if the front desk employees pay for them directly.