Pestana Vila Lido Madeira Ocean Hotel

Recently renovated very good amenities, pool is at sea level and you can access the sea. We went to the Faldo evening in the main villa and singer was very good along with the meal.

Madeira is a very relaxing destination, warm and sunny. A spectacular island. Our hotel was brilliant. Good value but luxurious. The hotel staff were lovely. Nothing was too much trouble and they went out of their way to make us feel like honoured guests. We are definitely going back - to the same hotel.

We arrived when it was dark, after checking in we were told where to go, no staff to show us to our room or to help with bags. First impressions _ the lifts are tiny, very old, have dirty carpets and paint peeling from the walls. We arrived on our floor, again dirty carpets in the hall, the scuff marks everywhere and an apartment feels, definitely not a five star hotel. Our shower was blocked and leaking into the bathroom and bedroom, I had to call a number of times to have it fixed. Towels are cheap, cheap lino in the bathroom. The breakfast room and breakfast were fine, the pool was ok but no staff around the pool, lots of sediment and dirt in the pool. The restaurant by the pool was not good, expensive and very poor quality with a long wait to be served. The view and the sea swimming are the only positives. I would not recommend.

The property was kept clean and tidy and there were so many great spots to enjoy the views and always with a great ambiance. The direct access to the ocean for swimming and snorkelling was one of our favourite parts.

Very nice Madeiran traditional menu with a very good folklore group. The service was also very professional, with a great ambiance at the Pestana Lido

Top conditions and services. Very good location but we loved most the employees attitude and they were very helpful each time

Just been to the spa, had a superb massage, feelong very relaxed now. Great staff, very friendly and professional. Will definitely be back

Fantastic hotel. Very clean, housekeeping always cleaned your room to a high standard everyday. Pool area had plenty of sunbeds and large pool with the option to take a dip in the sea. Rooms were amazing with sea view which was very relaxing. All staff were professional and friendly. Breakfast was nice with lots of variety but it can get a bit boring (personal preference). Hotel was in a good location, easy to get the bus into Funchal and also lots of nearby bars and restaurants near the promenade. Overall a 10/10 holiday and would stay again.

Incredible holiday and service. Gaudino made it a special experience, one we will never forget! Excited to come back again.

The location on the immediate coastline is great. The staff very friendly, the beds comfortable and the breakfast tasty. The buffet for dinner is a bit simple, a-la-card is recommend. The door to the room needs adjusting and was a bit loud but overall the hotel is very quiet and one can sleep easy with open balcony doors.