Hilton Garden Inn Tampa East Brandon

Honestly, this place was a really nice surprise. The bed was super comfy — way better than I expected for the price. The room was clean, quiet, and had everything I needed. Great value overall.

Beautiful and the grounds were well taken care of

The lady behind the check in desk did not greet me when I walked up to her. Just stared at me until I spoke. Then told me the room I reserved did not exist anymore and we were down graded with no refund. The room I got was smaller and less accommodating for 3 adults. I was not told/shown my room number, shown where it was, told about areas being closed, no mention of the restaurant or pool area. The refrigerator in the room did not work. No one ever came to fix it after front desk was told. Same lady who checked me in, checked me out and again did not speak the entire interaction. Poor customer service.

Only minor complaint is the TV kept freezing and pixelating on certain channels

We waited for like 20 or 30 minutes for the front desk person to come from the bathroom when we was trying to buy some drinks from the front desk

Great place. Staff was friendly and helpful.

A little hard to find in the business park setting.

Clean property, plenty of entrances

Beds were hard

Located within close proximity to stores

False advertisement. Paid for a room with 3 beds only had 2 and hotel was not willing to help