Quality Inn Atlanta Airport-Central

We did not like anything on this stay. The receptionist was rude and arrogant

The receptionist was rude and arrogant. We got stuck in the lift for more than 20 mins. We thought of calling 911 due to suffocation and kids with us. Later luckily with the help of fellow customers we got out of the lift. Instead of making apologies, the receptionist was questioning why we were trying to call 911 as she was trying to get us out. Common have some sense of hospitality.. she can try forever until people will suffer

Always good.

None

Always good

Nothing

Always clean and pleasant

None

Location excellent for airport access, coupled with included airport shuttle pick up/drop off. Was great! Breakfast, was fine - could be enriched by inclusion of fresh fruits and more protein variety choices eg eggs, sausages(beef, pork)..

I chose a non-smoking room but I could get smell of smoke on my floor from rooms opposite mine on same floor, maybe a consideration for non-smoking floor in the future

Fast check in

Breakfast not like advertised, elevator didn't work in the morning and I was on the 3rd floor and tv remote didn't work

Not much

It was very dated, need to upgrade

The thing I liked was the bed. It was very comfortable I liked the shuttle service and the breakfast I liked how affordable it was.

I had a remote that didn't work and when I called the front desk, there was no answer. I had to come downstairs to get another one that worked but somehow it couldn't change channels. My daughter was in the next room and her TV didn't work at all. Also, there was dirty towels in the bathroom. My daughter had to clean the tub in both rooms.

The location was by the airport. The shuttle did not have air. I was charged $25 to check in early. The first room we got; the bathroom floor was completely wet. The toilet was leaking. What they called free breakfast didn't have any meat, eggs, fruit, hash browns!! Don't ever stay here. TV didn't work. I was told they would fix it 3 times. Look at the pictures enclosed. Elevator did not work